Sales Consultant (Mandarin Speaker)

Standard Language Centre; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

Standard Language Centre in Malaysia seeks a goal-driven Sales Consultant to drive student enrollment for language programs at Bandar Baru Ampang HQ and Megan Avenue 2 (KLCC). You will act as a trusted advisor to prospective students and parents, conduct tailored course consultations, and boost enrollment across the Klang Valley.

You will engage local communities, manage leads via phone, WhatsApp, and in-person visits, maintain CRM logs, coordinate placement tests and trials, and assist with

Qualifications

• Malaysian citizen / PR or eligible pass holders.
• Native/Fluent command of written and spoken Mandarin and English is required.
• Minimum 2 years in sales, educational advisory, customer relations, or local community outreach.

Responsibilities

• Local Community Engagement: Connect with parents, working adults, and local families in Ampang to build trust and drive recruitment.
• Course Consultation: Conduct tailored consultations with prospective students and parents to recommend suitable language programs.
• Lead Conversion: Follow up on incoming leads via phone, WhatsApp, and in-person visits to guide enrollment.
• Pipeline & CRM Management: Maintain accurate candidate logs and record lead interactions in the CRM system.
• Trial Class Coordination: Organize placement tests, assessments, and trial classes for applicants.
• Onboarding & Visa Support: Guide new students through enrollment docs, payment processing, and visa steps when needed.
• Roadshows & Events: Represent the centre at local open days, roadshows, and community events.

Skills

Mandarin fluency

English fluency

Education

STPM/ Diploma

Tools

CRM tools

Job description

Company: Standard Language Centre

About Us

Standard Language Centre is a dynamic educational institution in Malaysia specializing in quality, flexible, and affordable language training and cultural development programmes. Driven by our motto, "Non quantitas, sed qualitas" (Not quantity, but quality), we deliver high-impact language courses across the nation.

About the role

We are seeking a goal-driven, community-focused Sales Consultant to drive student enrollment for our language programs across our Bandar Baru Ampang HQ and Megan Avenue 2 (KLCC) branches. In this role, you will act as a trusted advisor to prospective local students and parents in Ampang and central Kuala Lumpur, as well as international applicants. You will conduct tailored course consultations, engage in local community outreach, and boost enrollment across the Klang Valley.

Key responsibilities

Local Community Engagement: Actively connect with parents, working adults, and local families in the Ampang area to build strong community trust and drive student recruitment.

Course Consultation: Conduct detailed consultations with prospective students and parents to recommend suitable language programs tailored to their goals.

Lead Conversion: Follow up promptly on incoming leads via phone, WhatsApp, and in-person walk-ins to guide prospects through enrollment.

Pipeline & CRM Management: Maintain accurate candidate logs and record lead interactions systematically in our CRM system.

Trial Class Coordination: Organize placement tests, assessments, and trial classes for interested applicants.

Onboarding & Visa Support: Guide new students through enrollment documentation, payment processing, initial orientation, and visa processes where required.

Roadshows & Events: Represent the centre at local open days, educational roadshows, and community events.

About you

Malaysian citizen / PR or eligible pass holders.

Native/Fluent command of written and spoken Mandarin and English. Fluency in Mandarin is strictly required to conduct sales consultations with our primary Chinese-speaking parent and student base in Ampang and KLCC.

Minimum STPM, Diploma, or equivalent.

Minimum 2 years in sales, educational advisory, customer relations, or local community outreach.

Excellent interpersonal persuasion, active listening, goal-oriented mindset, and familiarity with CRM tools.