Kitchenware Retail Pro - Customer Champion & Sales Driver

SENTAI KITCHENWARE SDN. BHD.; Petaling Jaya; On-site; MYR 29,000 - 42,000; Full time

Benefits offered by this job

Staff price

Commission

Bonus

Medical claim

Job summary

SENTAI KITCHENWARE SDN. BHD. in Petaling Jaya, Selangor is seeking a Retail Assistant.

This full-time role centers on delivering excellent customer service, guiding product selections, and supporting smooth store operations. You will greet customers, assist with purchases, stock shelves, and contribute to a welcoming shopping environment. The position emphasizes teamwork, reliability, and a proactive attitude toward learning kitchenware products while maintaining accurate sales records and

Qualifications

• Previous experience in retail or customer service is advantageous.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Reliable and punctual with consistent attendance.
• Willingness to learn about kitchenware products.
• Ability to perform physical duties such as lifting and stocking.
• Positive attitude with a passion for customer service.
• Team player and able to take direction from colleagues.

Responsibilities

• Greet customers warmly and assist with product selections and inquiries.
• Maintain a clean, organized, and visually appealing store environment.
• Stock shelves and display products attractively and accessibly.
• Assist with inventory management and product rotation for freshness.
• Handle customer complaints professionally and escalate when needed.
• Promote products through knowledgeable recommendations and demonstrations.
• Stay aware of promotions and pricing to provide accurate information.
• Collaborate with colleagues to maintain a positive team atmosphere.
• Handle cashiering duties and process cash and digital payments.

Skills

Customer service

Communication

Teamwork

Punctuality

Product knowledge

Job description

SENTAI KITCHENWARE SDN. BHD. in Petaling Jaya, Selangor is seeking a Retail Assistant.

This full-time role centers on delivering excellent customer service, guiding product selections, and supporting smooth store operations. You will greet customers, assist with purchases, stock shelves, and contribute to a welcoming shopping environment. The position emphasizes teamwork, reliability, and a proactive attitude toward learning kitchenware products while maintaining accurate sales records and