Key Account Manager (Petrol Mart)

ZUS COFFEE; Subang Jaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

ZUS COFFEE in Malaysia is seeking a results-driven Senior Key Account Manager to own the petrol mart channel and drive revenue growth across major accounts.

You will develop strategic plans, negotiate contracts, and work with Trade Marketing, Product and Supply Chain to deliver profitable partnerships and expand distribution with petrol mart HQ buyers.

Qualifications

• Degree in Business Studies, Marketing or equivalent.
• 5 years of solid FMCG sales and marketing experience, preferably with an MNC or distributor environment.
• Experience in Convenience/Petrol Mart channel (priority Petrol Mart).
• Strong negotiation and people skills; able to engage retailers/distributors and execute plans.
• Fluent in English; Mandarin or Cantonese is a plus.

Responsibilities

• Develop and maintain strategic relationships with major accounts to drive brand awareness and profitable business.
• Implement and report on customer-specific sales processes and account plans to meet targets.
• Analyze customer information to identify risks and opportunities.
• Recommend products and services that align with customers' strategies.
• Lead contract negotiations in line with pricing strategies.
• Collaborate on Joint Business Plans with customers.
• Support sales forecasts and budgets.
• Conduct market research to identify opportunities.
• Coordinate with Trade Marketing, Product Management and Supply Chain for execution.

Skills

Negotiation skills

People skills

English fluency

Result orientation

Education

Bachelor's degree in Business Studies/Marketing

Job description

Hiring Objective: Drive revenue growth and distribution expansion within the petrol convenience channel by owning the commercial relationship with petrol mart chain HQ buyers.

The core mandate is to develop and implement sales strategies that grow revenue, identify new business opportunities, and foster strong relationships with key petrol mart accounts and retail partners.

Primary Job Responsibilities:

• Develop and maintain strategic business relationships with assigned major accounts to drive brand awareness and secure profitable business.
• Develop, implement, monitor, and report on customer-specific sales processes and account plans on an annual, quarterly, and monthly basis to meet/exceed sales targets.
• Analyze customer information to discover and manage business risks and opportunities.
• Recommend products and services (value proposition) that match customers' strategic and tactical directions.
• Initiate contract negotiations including terms and conditions, product offers, and pricing in line with overall product and pricing strategies and guidelines.
• Skilled at developing a collaborative Joint Business Plan with the customers.
• Support in the preparation of sales forecasts and budgets.
• To conduct market research to identify / analyse consumer, competitors, and business market opportunities.
• Work closely with the cross-functional teams (e.g. Trade Marketing, Product Manager and Supply Chain Management) to ensure efficient and effective execution.

Qualifications & Experiences

• Degree holder in Business Studies, Marketing or equivalent.
• 5 years of solid experience in FMCG sales and marketing, preferably from leading MNC or distributor environment handling MNC principle.
• Experience in Convenience/Petrol Mart channel. (priority Petrol Mart)
• Aggressive, result oriented and with high personal drive to succeed.
• Have strong people and negotiation skills, able to deal effectively with retailers/distributors and to execute the sales / marketing plans.
• Converse well in English. Mandarin or Cantonese will be added advantage. Fluent in local languages and English