Key Account Manager (Penang, MY, 11900)

Quintall; Penang; Vor Ort; MYR 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Flexible working models

Lifelong learning

Health services

Family-friendly environment

Zusammenfassung

Festo in Penang seeks a Key Account Manager to lead strategic semiconductor accounts in Northern Malaysia, building long-term partnerships and driving growth within the semiconductor ecosystem.

You will identify automation opportunities, develop account strategies, and collaborate with engineering and product teams to deliver value-added solutions while managing the full sales cycle.

Qualifikationen

• At least 3 years of sales experience with a focus on strategic accounts.
• Strong negotiation and communication abilities.
• Engineering/technical background helpful for semiconductor ecosystem.

Aufgaben

• Manage and grow strategic semiconductor accounts in Northern Malaysia.
• Develop account strategies, sales plans, and opportunity pipelines.
• Identify new business with OEMs and machine builders.
• Understand customer processes and future expansion plans to deliver value.
• Collaborate with internal teams to develop technical solutions and proposals.
• Manage the full sales cycle from engagement to after-sales support.

Kenntnisse

Strategic account management

Sales experience

Negotiation skills

Communication skills

Engineering background

Independent & team-oriented

Ausbildung

Engineering/Technical degree

Tools

CRM

ERP

Jobbeschreibung

You can expect the following with us:

• The good feeling working for a family-owned company with a safe and solid financial basis
• Freedom to explore, innovate and realise your own ideas
• Competitive compensation with attractive perks and other benefits
• Respect and appreciation for each other - regardless of gender, nationality, disability, age and identity
• Lifelong learning with great conditions for individual further development
• Flexible working models depending on the respective workplace for a good balance of work and private life
• Highly modern working environment, infrastructure and communication technologies
• Great family and health services for your well-being

You can find more information about our benefits and Festo as an employer here.

The postion of Key Account Manager is responsible for managing strategic semiconductor accounts in Northern Malaysia and driving business growth within the semiconductor ecosystem. The role focuses on developing key customer relationships, identifying automation opportunities, securing new business, and expanding Festo’s presence.

Key Responsibilities:

• Manage and grow strategic semiconductor accounts by building strong relationships with key stakeholders and developing long-term customer partnerships.
• Develop and execute account strategies, sales plans, and opportunity pipelines to achieve business growth and sales targets.
• Identify and secure new business opportunities, especially with semiconductor equipment OEMs and machine builders, by promoting Festo solutions during early equipment design and development stages.
• Understand customer processes, automation requirements, and future expansion plans to identify opportunities and deliver value-added solutions.
• Collaborate with Semiconductor BDM, Concept & Application Engineering, and Product Management Team to develop technical solutions, proposals, and support project conversion.
• Manage the complete sales cycle, including customer engagement, technical discussions, quotations, negotiations, order follow-up, and after-sales support.
• Provide sales forecasts, CRM report, and market intelligence on customer investments, semiconductor trends, and competitor activities.
• Conduct customer engagement activities such as technical seminars, solution workshops, and product presentations to strengthen Festo’s market position.
• Work closely with internal teams to ensure effective project execution, customer satisfaction, and achievement of business objectives.

Experiences and Background

• At least 3 years of Sales experience
• Strong performance and problem-solving orientation
• Openness and Flexibility
• Customer orientated and analytically strong
• Ability to work under pressure and multi tasking
• Pro-Active attitude
• Able to work independently and in a team
• Highly organized, even in a scale-up environment
• Result-driven and self-motivated
• Entrepreneurial spirit
• Strong negotiation and communication skills
• Engineering/Technical products background
• Experience in direct handling of customers, ideal in a virtual/digital environment
• Ideally experiences in electrical product industry

Contact person: Li Ping (Bess) Tan, [phone]

Reference code: 15045