Key Account Manager-Malaysia

PT Ecart Webportal Indonesia; Malaysia; In loco; MYR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Lazada Group in Malaysia is seeking a Key Account Manager to manage a portfolio of brands and merchants on the Lazada platform. You will optimize product assortment, pricing, promotions, and seller investments to drive sales growth and business performance.

You will work with cross-functional teams to support sellers and maximize their success. The role requires strong business acumen, data analysis, and stakeholder management, with fresh graduates welcome and 1–3 years’ experience preferred.

Competenze

• Bachelor's degree in business, economics, finance, supply chain, engineering, or related field.
• Fresh graduates welcome; 1–3 years preferred; ecommerce experience is a plus.
• Strong business acumen with data-driven insight and results.
• Excellent stakeholder management, communication, and negotiation skills.

Mansioni

• Manage an assigned portfolio of brands and merchants on the Lazada platform, driving sales growth and performance.
• Develop and execute commercial strategies for assortment, pricing, promotions, and seller investments.
• Monitor daily, weekly, and monthly performance to optimize sales, product selection, and marketing spend.

Conoscenze

Business acumen

Data analysis

Stakeholder management

Communication

Negotiation

Presentation

Formazione

Bachelor's degree in Business, Economics, Finance, Supply Chain, Engineering, or related field

Strumenti

Microsoft Excel

Descrizione del lavoro

Role Overview

Key Account Managers (KAMs) to work closely with Segment Specialists within Long Tail department to identify sales opportunities, drive business growth, and build strong seller relationships. You will collaborate with various internal teams to help sellers operate smoothly and effectively on our platform.

You will be responsible for managing seller portfolios, optimizing product assortment and availability, and leveraging business insights to identify growth opportunities and maximize sales potential. We are looking for individuals with a strong passion for e-commerce, a commercial mindset, and the ability to thrive in a fast-paced, ever-evolving environment.

At Lazada, we are committed to develop our people and creating career growth opportunities that enable you to continuously build your skills and advance your career.

Key Responsibilities

Commercial Strategy & Performance Management

• Manage an assigned portfolio of brands and merchants on the Lazada platform, driving sales growth and overall business performance.
• Develop and execute commercial strategies covering product assortment, pricing, promotions, and seller investments to achieve business targets.
• Monitor daily, weekly, and monthly performance to identify opportunities and optimize sales, product selection, pricing, promotional activities, and marketing spend.

Seller Relationship Management

• Build and maintain strong relationships with sellers, understanding their business needs and supporting their growth on Lazada.
• Support sellers in store launches, sales campaigns, brand events, and other business development initiatives.
• Collaborate with cross-functional teams, including marketing, operations, supply chain, and customer service, to ensure effective seller support and smooth business operations.
• Recommend and drive the adoption of Lazada's promotional tools and platform solutions to increase seller visibility, customer traffic, and sales.

Business Consulting & Growth Development

• Analyze market trends, category performance, and industry insights to identify growth opportunities and drive business development.
• Develop channel marketing and promotional plans to improve seller performance and achieve commercial objectives.
• Advise and coach sellers on best practices to maximize their business potential on Lazada.
• Work closely with internal stakeholders to strengthen seller support, improve operational efficiency, and drive sustainable business growth.

Job Requirements

Requirements & Qualifications

• Bachelor's degree in Business, Economics, Finance, Supply Chain, Engineering, or a related field.
• Fresh graduates are welcome to apply; candidates with 1-3 years of working experience are preferred. E-commerce experience is an advantage.
• Strong business acumen with the ability to analyze data, identify business opportunities, and drive results.
• Strong stakeholder management and relationship-building skills.
• Self-motivated, adaptable, and comfortable working in a fast-paced and constantly evolving environment.
• Excellent verbal and written communication, presentation, and negotiation skills.
• Strong planning, organizational, and time management skills.
• Proficient in Microsoft Excel, with the ability to analyze data and generate actionable business insights.
• Open to leverage AI tools to generate business reviews, conduct in-depth performance analysis, and identify actionable business insights.