Key Account Manager - FMCG

Michael Page; Petaling Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

Michael Page is partnering with a well-established FMCG company in Malaysia to recruit a Key Account Manager. You will manage strategic accounts, build strong relationships with retailers, and present commercial plans and product updates to drive sales growth across major channels.

You will analyze sales data, develop account actions, and collaborate with internal teams to deliver agreed customer plans, with opportunities to advance your career within a dynamic commercial environment.

Qualifications

• 3–7 years of sales or key account management experience within FMCG.
• Proven ability to manage major retail accounts (e.g., Tesco/Lotus's, AEON, Giant, Mydin, Econsave, Jaya Grocer, Watsons, Guardian).
• Demonstrated success in achieving sales targets and driving account growth.
• Strong knowledge of sales planning, customer proposals and account performance tracking.
• Ability to analyse sales data and translate findings into actionable plans.
• Capability to build professional customer relationships and manage account discussions.
• Confidence working with internal stakeholders to deliver commitments.

Responsibilities

• Manage assigned key accounts and maintain clear account plans that support sales targets.
• Build productive relationships with customer contacts to improve account performance.
• Prepare and present customer proposals, commercial plans and product updates.
• Track sales results, account activity and market information to guide account actions.
• Work with internal sales and commercial teams to deliver agreed customer plans.
• Identify opportunities within existing accounts and develop practical actions to increase sales.
• Coordinate customer discussions, promotional activities and follow-up actions.
• Provide accurate account updates and sales reports to support business planning.

Skills

Sales planning

Customer proposals

Account performance tracking

Sales data analysis

Account management

Relationship building

Education

Bachelor's Degree in Business/Marketing/Sales

Job description

• Drive growth with leading retail partners and FMCG brands.
• Own strategic accounts with strong career advancement opportunities.

About Our Client

Our client is a well-established FMCG company with a strong portfolio of trusted consumer brands and a growing presence across key retail channels. They are committed to driving innovation, market growth, and customer excellence while offering employees strong career development opportunities within a dynamic commercial environment.

Job Description

• Manage assigned key accounts and maintain clear account plans that support sales targets.
• Build productive relationships with customer contacts to improve account performance.
• Prepare and present customer proposals, commercial plans and product updates.
• Track sales results, account activity and market information to guide account actions.
• Work with internal sales and commercial teams to deliver agreed customer plans.
• Identify opportunities within existing accounts and develop practical actions to increase sales.Coordinate customer discussions, promotional activities and follow-up actions.
• Provide accurate account updates and sales reports to support business planning.

The Successful Applicant

• Bachelor's Degree in Business, Marketing, Sales, or a related discipline.
• 3-7 years of sales or key account management experience within FMCG.
• Proven experience managing major retail accounts such as Tesco/Lotus's, AEON, Giant, Mydin, Econsave, Jaya Grocer, Watsons, Guardian, or similar customers.
• Demonstrated success in achieving sales targets and driving account growth.
• Strong knowledge of sales planning, customer proposals and account performance tracking.
• Ability to analyse sales data and turn findings into clear account actions.
• Capability to build professional customer relationships and manage account discussions.
• Confidence working with internal stakeholders to deliver customer commitments.

What's on Offer

• Consistently exceeds sales and profitability targets.
• Builds strong strategic partnerships with key customers.
• Successfully delivers annual business plans and promotional objectives.

Quote job ref: JN-112026-7142800