Key Account Manager

BSI; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

NS BlueScope in Malaysia is seeking an experienced Senior Account Manager to develop, manage, and grow strategic customer relationships within the midstream sector. You will focus on revenue growth, account retention, profitability optimization, and long-term partnerships to drive business success.

You will build strong relationships with key accounts, identify opportunities, manage pricing, and maintain a healthy sales pipeline while coordinating with operations to ensure smooth service

Qualifications

• Bachelor’s Degree in Business administration, Economics, Marketing, Civil/Structure Engineer, or related field.

Responsibilities

• Build and maintain strong relationships with key accounts while acting as the main point of contact and understanding customer business needs.
• Drive revenue growth by identifying opportunities, executing account strategies, managing pricing, and maintaining a healthy sales pipeline.
• Coordinate with operations to ensure smooth service delivery and resolve any customer or operational issues.
• Monitor industry trends and provide insights on customer demand, market conditions, and competitor activities.
• Collaborate with internal teams such as marketing, supply chain, and finance to align commercial and operational priorities.
• Deliver on performance targets by managing forecasts, tracking account results, and reporting risks and opportunities.

Education

Bachelor’s Degree in Business administration, Economics, Marketing, Civil/Structure Engineer, or related field.

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

You are responsible for developing, managing, and growing strategic customer relationships within the midstream business. You will focus on revenue growth, account retention, commercial/profitability optimization, and long-term partnership development.

What You'll Do

Build and maintain strong relationships with key accounts while acting as the main point of contact and understanding customer business needs.

Drive revenue growth by identifying opportunities, executing account strategies, managing pricing, and maintaining a healthy sales pipeline.

Coordinate with operations to ensure smooth service delivery and resolve any customer or operational issues.

Monitor industry trends and provide insights on customer demand, market conditions, and competitor activities.

Collaborate with internal teams such as marketing, supply chain, and finance to align commercial and operational priorities.

Deliver on performance targets by managing forecasts, tracking account results, and reporting risks and opportunities.

What You Need to Succeed

Bachelor’s Degree in Business administration, Economics, Marketing, Civil/Structure Engineer, or related field.

At least 5 years of experience with proven record in B2B business environment industry - construction or heavy industry.

Strong understanding of Malaysia’s construction industry and Midstream infrastructure and operations.

At NS BlueScope our success comes from our people. We choose to treat each other with trust and respect. We understand that the range of perspectives that result from having a diverse and inclusive workplace will strengthen NS BlueScope’s capability for continued and sustained business success.