Key Account Manager

Eastroc Beverage (Malaysia) Sdn Bhd; Puchong; On-site; MYR 60,000 - 80,000; Full time

Job summary

Eastroc Beverage (Malaysia) Sdn Bhd is seeking a proactive Key Account Manager to manage and grow Modern Trade key accounts in Malaysia. You will lead strategic account planning, build strong retailer relationships, and drive sales targets with cross-functional support.

The ideal candidate has a minimum of 3 years in Key Account Management within FMCG, excellent communication and negotiation skills, and proficiency in Excel and PowerPoint.

Qualifications

• Bachelor's Degree or equivalent working experience.
• Minimum 3 years' experience in Key Account Management.
• Prior working experience in FMCG is an extra advantage.
• Proficient in Microsoft Excel and PowerPoint.
• Able to communicate in English and Bahasa Melayu; Mandarin is an added advantage.

Responsibilities

• Develop and execute annual business and promotional plans aligned with business objectives to maximize sales growth, volume, and market penetration
• Build strong relationships with customers and negotiate trade terms, pricing, and promotions
• Collaborate with the MT Distributor Key Accounts team to ensure flawless execution of in-store promotions, activations, new product listings, and other trade activities
• Monitor sales performance, market trends, and competitor activities to identify new growth opportunities
• Work closely with Marketing, Supply Chain, and Finance to ensure smooth execution and service excellence
• Regularly visit retail outlets to monitor merchandising execution, stock availability, and pricing compliance
• Prepare sales forecasts, reports, and business reviews for internal leadership and customer stakeholders
• Ensure excellent in-store execution and product availability

Skills

Communication

Negotiation

Excel

PowerPoint

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Manage and grow key accounts to achieve sales targets. Serve as the lead point of contact for assigned Modern Trade key accounts, ensuring high levels of customer satisfaction and retention.

Key responsibilities

Develop and execute annual business and promotional plans aligned with business objectives to maximize sales growth, volume, and market penetration

Build strong relationships with customers and negotiate trade terms, pricing, and promotions

Collaborate with the MT Distributor Key Accounts team to ensure flawless execution of in-store promotions, activations, new product listings, and other trade activities

Monitor sales performance, market trends, and competitor activities to identify new growth opportunities

Work closely with Marketing, Supply Chain, and Finance to ensure smooth execution and service excellence

Regularly visit retail outlets to monitor merchandising execution, stock availability, and pricing compliance

Prepare sales forecasts, reports, and business reviews for internal leadership and customer stakeholders

Ensure excellent in-store execution and product availability

About you

Bachelor's Degree in any related field, or equivalent working experience

Minimum 3 years' experience in Key Account Management

Prior working experience in the FMCG industry is an extra advantage

Good communication and negotiation skills

Proficient in Microsoft Excel and PowerPoint

Able to communicate in English and Bahasa Melayu; Mandarin is an added advantage