Key Account Manager

Abbott; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare company is seeking an experienced professional for a role in Malaysia, Selangor. The position involves strategic account management and stakeholder engagement to enhance service delivery and establish long-term partnerships with key hospitals. Candidates should have over 7 years of experience in the consumer healthcare or nutrition industry, demonstrating strong sales management skills and the ability to drive patient acquisition through impactful programs. This role offers the opportunity to shape nutrition management in healthcare settings.

Qualifications

• Minimum 7 years’ experience in consumer healthcare or nutrition industry.
• Sufficient knowledge of sales systems and processes.

Responsibilities

• Lead stakeholder management and define collaborative opportunities.
• Conduct strategic planning for key hospital accounts.
• Implement patient education to drive product awareness.

Education

Bachelor's degree in relevant discipline

Job description

JOB DESCRIPTION

PURPOSE OF POSITION

• Establishment of Blueprint to key hospitals via stakeholder management link with KOL
• Continuously establish opportunity for Abbott business
• Win in key hospitals with breakthrough strategy that help build Abbott credibility
• Be at the board of director office in hospitals in defining collaborative opportunities to address unmet and/or evolving needs.
• Gatekeeper in negotiations and liaison with key hospitals

KEY ACCOUNTABILITIES

Winning in hospitals

• Initiate new ideas to stay competitive in hospitals landscape
• Lead in negotiation of contracts
• Ensure product availability
• Facilitates shaping and creation of protocol/ access programs
• Drive usage of commercial formula and establish nutrition screening / assessment and nutrition care protocols
• Identify new nutrition and treatment management protocols for new product launch opportunities

Hospital Account Management

• Conduct strategic planning and goal setting for each key account, develop a comprehensive hospital business plan (incorporating marketing strategies, SWOT/PEST analysis, resource allocation, etc)
• Analyze, propose and establish the most effective distribution and financial pathway between Abbott Nutrition and the customer.

KAM Planning and Implementation

• Build hospital key accounts and profiling
• Work closely with NSM/ SM as well as Marketing to build business opportunities and offering
• Structure business partnerships through long term contracts with key hospitals and for ANI to be valued as a strategic partner

Stakeholder Management

• Establishment of stakeholder map with regular meet up and follow ups
• Identify opportunities leveraging on Abbott’s strength
• Create competitiveness in the hospital landscape via impactful conversation and plan/programs
• Development of new Nutrition Key Opinion Leaders to support new product launches

Patient Acquisition and Retention

• Implementation of In-hospital patient education to create nutrition and product awareness and trial
• New user acquisition through implementation of in-hospital programs such as admission and or discharge kits

MINIMUM REQUIREMENTS

• Bachelor's degree in relevant discipline from a recognized university or an equivalent combination of education and work experience
• Minimum 7 years’ professional working experience in consumer healthcare or nutrition industry which involves sales management level with sufficient knowledge and understanding about Sales Systems and processes

The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.

JOB FAMILY

Sales Force

DIVISION

ANI International Nutrition

LOCATION

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS

WORK SHIFT

Standard

TRAVEL

Not specified

MEDICAL SURVEILLANCE

Not Applicable

SIGNIFICANT WORK ACTIVITIES

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)