Key Account Manager

Gold Leaf Marketing Sdn Bhd; Shah Alam; On-site; MYR 85,000 - 120,000; Full time

Job summary

Gold Leaf Marketing Sdn Bhd is seeking a motivated Key Account Manager to manage key customer accounts, nurture long-term relationships, and drive sales growth in Malaysia. You will serve as the primary contact for clients and coordinate with internal teams to ensure smooth order processing and high customer satisfaction.

The ideal candidate has 5+ years in sales or key account management, strong communication and negotiation skills, and is proactive and target-driven.

Qualifications

• Bachelor's degree in business, marketing, sales, or a related field.
• Minimum 5 years of experience in sales or key account management.
• Experience with IKA, LKA, CVS key chain accounts is a plus.
• Strong communication, negotiation and interpersonal skills.
• Self-motivated, proactive and target-oriented.
• Proficient in Microsoft Office applications.
• Own transport and willingness to travel as required.

Responsibilities

• Manage and develop relationships with key accounts and major customers.
• Handle IKA, LKA, and CVS key chain accounts to ensure business growth and customer satisfaction.
• Serve as the main point of contact between clients and the company.
• Identify new business opportunities within existing accounts.
• Monitor sales performance and achieve assigned sales targets.
• Coordinate with internal departments to ensure smooth order processing and customer satisfaction.
• Prepare sales reports, forecasts, and market feedback.
• Handle customer inquiries, negotiations, and issue resolution professionally.
• Conduct regular customer visits and business reviews.
• Build strong and long-term partnerships with customers.

Skills

Communication skills

Negotiation

Interpersonal skills

Self-motivation

Proactiveness

Education

Bachelor's Degree in Business, Marketing, Sales, or related field

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a motivated and results-driven Key Account Manager to join our team. The ideal candidate will be responsible for managing key customer accounts, maintaining long-term client relationships, and driving sales growth.

Key responsibilities

Manage and develop relationships with key accounts and major customers

Handle IKA, LKA, and CVS key chain accounts to ensure business growth and customer satisfaction

Serve as the main point of contact between clients and the company

Identify new business opportunities within existing accounts

Monitor sales performance and achieve assigned sales targets

Coordinate with internal departments to ensure smooth order processing and customer satisfaction

Prepare sales reports, forecasts, and market feedback

Handle customer inquiries, negotiations, and issue resolution professionally

Conduct regular customer visits and business reviews

Build strong and long-term partnerships with customers

About you

Bachelor's Degree in Business, Marketing, Sales, or related field

Minimum 5 years of experience in sales or key account management

Strong experience in handling IKA, LKA, and CVS key chain accounts is an added advantage

Strong communication, negotiation, and interpersonal skills

Self-motivated, proactive, and target-oriented

Proficient in Microsoft Office applications

Possess own transport and willing to travel when required