Key Account Manager

Festo; George Town; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Family-owned company

Flexible working models

Great benefits

Job summary

Festo Sdn. Berhad in Penang is seeking a Key Account Manager to lead strategic semiconductor accounts and drive growth in Northern Malaysia. You will build strong stakeholder relationships and develop account strategies to win new business.

The role requires a proactive, independent yet collaborative professional with engineering background, strong negotiation and communication skills, and the ability to manage the full sales cycle from design stage to after-sales support.

Qualifications

• Minimum 3 years of sales experience in a related field.
• Strong negotiation and communication skills.
• Engineering/technical products background.
• Experience handling customers directly, ideally in a virtual/digital environment.
• Able to work independently and in a team.

Responsibilities

• Manage and grow strategic semiconductor accounts by building relationships with key stakeholders and developing long-term customer partnerships.
• Develop and execute account strategies, sales plans, and opportunity pipelines to achieve business growth and sales targets.
• Identify and secure new business opportunities, especially with semiconductor equipment OEMs and machine builders.
• Understand customer processes, automation requirements, and future expansion plans to deliver value-added solutions.
• Collaborate with Semiconductor BDM, Concept & Application Engineering, and Product Management Team to develop technical solutions, proposals, and support project conversion.
• Manage the complete sales cycle, including customer engagement, technical discussions, quotations, negotiations, order follow-up, and after-sales support.
• Provide sales forecasts, CRM report, and market intelligence on customer investments, semiconductor trends, and competitor activities.
• Conduct customer engagement activities such as technical seminars, solution workshops, and product presentations to strengthen Festo’s market position.
• Work closely with internal teams to ensure effective project execution, customer satisfaction, and achievement of business objectives.

Skills

Sales experience

Negotiation skills

Communication skills

Entrepreneurial spirit

Independent work

Team player

Job description

Festo inspires people and organizations around the world with innovative solutions for industrial automation. We are an independent family business and offer more than 20,000 employees the opportunity to take bold steps, realize their ideas, and take on responsibility. As a team, we grow by tackling challenges together and we welcome everyone who wants to move the world with us.

Key Account Manager

15045

Penang

Permanent

Full Time

Sales & Customer Service

Festo Sdn. Berhad

You Can Expect The Following With Us

• The good feeling working for a family-owned company with a safe and solid financial basis
• Freedom to explore, innovate and realise your own ideas
• Competitive compensation with attractive perks and other benefits
• Respect and appreciation for each other - regardless of gender, nationality, disability, age and identity
• Lifelong learning with great conditions for individual further development
• Flexible working models depending on the respective workplace for a good balance of work and private life
• Highly modern working environment, infrastructure and communication technologies
• Great family and health services for your well-being

You can find more information about our benefits and Festo as an employer here.

The postion of Key Account Manager is responsible for managing strategic semiconductor accounts in Northern Malaysia and driving business growth within the semiconductor ecosystem. The role focuses on developing key customer relationships, identifying automation opportunities, securing new business, and expanding Festo’s presence.

Key Responsibilities

• Manage and grow strategic semiconductor accounts by building strong relationships with key stakeholders and developing long-term customer partnerships.
• Develop and execute account strategies, sales plans, and opportunity pipelines to achieve business growth and sales targets.
• Identify and secure new business opportunities, especially with semiconductor equipment OEMs and machine builders, by promoting Festo solutions during early equipment design and development stages.
• Understand customer processes, automation requirements, and future expansion plans to identify opportunities and deliver value-added solutions.
• Collaborate with Semiconductor BDM, Concept & Application Engineering, and Product Management Team to develop technical solutions, proposals, and support project conversion.
• Manage the complete sales cycle, including customer engagement, technical discussions, quotations, negotiations, order follow-up, and after-sales support.
• Provide sales forecasts, CRM report, and market intelligence on customer investments, semiconductor trends, and competitor activities.
• Conduct customer engagement activities such as technical seminars, solution workshops, and product presentations to strengthen Festo’s market position.
• Work closely with internal teams to ensure effective project execution, customer satisfaction, and achievement of business objectives.

Experiences And Background

• At least 3 years of Sales experience
• Strong performance and problem-solving orientation
• Openness and Flexibility
• Customer orientated and analytically strong
• Ability to work under pressure and multi tasking
• Pro-Active attitude
• Able to work independently and in a team
• Highly organized, even in a scale-up environment
• Result-driven and self-motivated
• Entrepreneurial spirit
• Strong negotiation and communication skills
• Engineering/Technical products background
• Experience in direct handling of customers, ideal in a virtual/digital environment
• Ideally experiences in electrical product industry

Contact person

Li Ping (Bess) Tan, [phone]

Reference code

15045

Your Global Benefits At a Glance

Diverse opportunities for your development

A strong team by your side

Freedom to drive your ideas forward

Develop innovative solutions with real impact

Be part of a global network – in a family-owned company

Attractive Compensation And Additional Benefits

We look forward to your application and to getting to know you!