Key Account Executive

Metier Food Pte Ltd; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Metier Food Pte Ltd in Subang Jaya, Malaysia, seeks a Key Account Executive to grow sales for our health and beauty key accounts. You will build strong relationships with decision-makers and drive promotions and visibility.

You will own the full sales cycle, coordinate with QA/QC, Production and Warehouse, and prepare forecasts and reports to support planning. Travel to client sites will be required.

Qualifications

• Diploma in Marketing/Business or related field required.
• At least 2 years in Sales/Modern Trade FMCG.
• Strong communication and relationship-building skills.

Responsibilities

• Manage and grow sales for assigned key accounts.
• Maintain strong relationships with key decision-makers.
• Coordinate with QA/QC and Production for timely resolutions.
• Ensure product visibility and correct planograms.
• Prepare sales reports and forecasts.

Skills

Sales experience

Customer relations

FMCG knowledge

MS Office

Education

Diploma in Marketing/Business or related field

Tools

Microsoft Office

Job description

We are hiring Key Account Executive to manage one of our key retailers. This role will be responsible for managing and growing sales for assigned key accounts within the health and beauty division. This includes developing strong customer relationships, implementing promotional activities and ensuring optimal product visibility and market penetration.

• Assist in Identifying and securing new business opportunities for the company.
• To review and evaluate sales performance of each key account and recommend relevant strategies to grow the business
• Serve as the primary contact, fostering and maintaining strong, long-term relationships with Key Accounts and decision-makers.
• Handle all customer inquiries, complaints (e.g., quality, delivery), and issues promptly, coordinating with QA/QC and Production teams for quick resolution.
• Manage the entire sales cycle, from accurate order entry to tracking and final delivery.
• Coordinate closely with Production and Warehouse department to ensure timely manufacturing and delivery of products to customers.
• Maximize merchandising and shelf presence, securing secondary display as required and ensuring planograms are adhered to with the right stock weights.
• Support all merchandising efforts by identification of display locations, liaison with product consultants and merchandisers, and helping with block display or merchandising efforts.
• Generate accurate sales reports and forecasts to support internal planning and inventory management.
• Track account performance metrics and forecast sales activities.
• Apply detailed product knowledge and thorough knowledge of customers’ business and processes.
• Exhibit strong interpersonal and communication skills when engaging with customers and cross-functional teams.
• Perform additional duties as assigned by management when required.

Qualifications

• Candidate must possess at least a Diploma in Marketing, Business or any related field
• Minimum 2 years of experience in Sales Department/Modern Trade;
• FMCG dynamics knowledge;
• Proficient in Microsoft Office
• Willing to travel for customer visits, meetings, and business activities.
• Strong communication and relationship-building skills with customers and business partners.