Key Account Manager

IN2IT Malaysia; Shah Alam; On-site; MYR 60,000 - 120,000; Full time

Benefits offered by this job

Healthcare and insurance

Learning & growth opportunities

Performance-based bonus

Job summary

IN2IT Malaysia in Shah Alam is seeking a proactive Key Account Manager to manage key strategic accounts in the cosmetics and retail sector. You will build trusted relationships with senior client contacts, understand their needs, and deliver tailored solutions.

You will oversee stock, manage orders, forecast demand, and collaborate with Marketing, Supply Chain, and Product Development to drive client success. 3–5 years in a similar role is preferred with strong negotiation and MS Office skills.

Qualifications

• Bachelor's degree required.
• 3–5 years in key account management or sales.
• Cosmetics/retail experience is an advantage.
• Competitive salary with performance-based bonus.
• Healthcare and insurance package provided.
• Generous learning and professional growth opportunities.

Responsibilities

• Manage and develop key strategic accounts to maximise revenue and profitability.
• Build and maintain strong, trust-based relationships with senior client contacts.
• Address client needs with tailored solutions.
• Oversee stock levels and manage order fulfilment for timely delivery.
• Develop accurate sales forecasts and order projections.
• Identify new opportunities to grow existing accounts.
• Provide regular updates on account performance and strategy.
• Represent the company at client meetings, events and negotiations.
• Collaborate with Marketing, Supply Chain, and Product Development to deliver client solutions.

Skills

Key Account Management

Sales processes & CRM

Communication & interpersonal

Negotiation & decision making

MS Office

Independent & team work

Multi-client management

Education

Bachelor's degree in Business Admin / Sales / Marketing

Job description

About the role
Build and maintain strong long-term relationship between the trade customers and the company. Look after all aspects of negotiation and take care of product listing, sales, promotions, product placement, brand activations and new counter location for the company. Identifying and pursuing new business opportunities within existing and new accounts.

Key Responsibilities:

Manage and develop key strategic accounts to maximise revenue and profitability

Build and maintain strong, trust-based relationships with senior client contacts

Understand and address the unique needs of each client to deliver tailored solutions

Oversee stock levels and manage order fulfilment to ensure timely delivery

Develop accurate sales forecasts and order projections to align with market demands

Identify and capitalise on newopportunities to grow existing accounts

Provide regular updates and analysis on account performance and strategy

Represent the company at client meetings, events and contract negotiations

Work with departments like Marketing, Supply Chain, and Product Development to deliver solutions for clients

Required Skills:

Proven experience as a Key Account Manager or in a similar sales role

Strong understanding of sales processes and customer relationship management

Excellent communication and interpersonal skills

Strong negotiation, problem-solving, and decision-making abilities

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Ability to work independently and as part of a team

Strong organizational skills to manage multiple clients simultaneously

Required Qualifications & Experience:

Minimum of a Bachelor's Degree in Business Administration, Sales, Marketing, or a related field

3-5 years of experience in key account management or sales

Experience in the cosmetics or retail industry is an advantage

Competitive salary and performance-based bonus structure

Comprehensive healthcare and insurance package

Generous learning and professional growth development

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