Key Account Executive (Personal & Health care)

Newage Sdn Bhd; Shah Alam; On-site; MYR 56,000 - 89,000; Full time

Job summary

Newage Sdn Bhd is seeking a proactive Key Account Executive (Personal & Health care) in Shah Alam to manage major client relationships and drive growth across the personal and healthcare sectors. You will identify opportunities, present compelling proposals, and collaborate with internal teams to tailor solutions that meet client needs.

You will engage in market analysis, forecasting, and performance reporting while maintaining high levels of customer satisfaction and profitability through

Qualifications

• Degree in Business Management or equivalent.
• 3-5 years working experience with FMCG sales-retail or equivalent at Key Account Sales Management.
• Preference for personal & healthcare Industry

Responsibilities

• Develop and maintain strong relationships with clients, understanding their goals, objectives, and challenges.
• Act as the primary point of contact for key clients, providing exceptional customer service and support.
• Proactively identify opportunities to upsell or cross-sell products or services to existing accounts.
• Monitor market trends and competitor activities to stay informed about industry developments and provide relevant insights to clients.
• Identifying and pursuing new business opportunities within key accounts.
• Collaborate with internal teams, to develop solutions that address client needs.
• Conduct cold calls, emails, and other outreach activities to initiate contact with potential clients.
• Prepare and present sales proposals, and contracts to clients.
• Negotiate terms and conditions with clients to maximize profitability while maintaining customer satisfaction.
• Forecast and track key account metrics, providing regular reports to management on sales performance and revenue growth.
• Ensure customer satisfaction.
• Prepare and present sales reports, performance dashboards, and key metrics to the sales manager.
• Assist in evaluating market conditions, competitor activities, and industry trends to provide insights and recommendations for sales strategies.
• Communicate sales goals, targets, and updates to the sales team.

Skills

Relationship building

Sales proficiency

Negotiation

Forecasting

Presentation skills

Cold outreach

Account management

Market analysis

Education

Bachelor's degree in Business Management

Job description

Key Account Executive (Personal & Health care)

Develop and maintain strong relationships with clients, understanding their goals, objectives, and challenges.

Act as the primary point of contact for key clients, providing exceptional customer service and support.

Proactively identify opportunities to upsell or cross-sell products or services to existing accounts.

Monitor market trends and competitor activities to stay informed about industry developments and provide relevant insights to clients.

Identifying and pursuing new business opportunities within key accounts.

Collaborate with internal teams, to develop solutions that address client needs.

Conduct cold calls, emails, and other outreach activities to initiate contact with potential clients.

Prepare and present sales proposals, and contracts to clients.

Negotiate terms and conditions with clients to maximize profitability while maintaining customer satisfaction.

Forecast and track key account metrics, providing regular reports to management on sales performance and revenue growth.

Ensure customer satisfaction.

Prepare and present sales reports, performance dashboards, and key metrics to the sales manager.

Assist in evaluating market conditions, competitor activities, and industry trends to provide insights and recommendations for sales strategies.

Communicate sales goals, targets, and updates to the sales team.

REQUIREMENT: -

Degree in Business Management or equivalent.

Minimum 3-5 years working experience with good knowledge of FMCG sales-retail or equivalent at Key Account Sales Management.

Preferred personal & healthcare Industry

Applicants will require to possess prior experience in sales for related industry (Personal and Health care)

Understand basic sales function i.e. key account customer sales

Good planning, forecasting, communication, report and presentation skills

Sales experience, particularly in the personal and healthcare sector serving independent and chain pharmacies, will be an added advantage.

Candidates with sales experience across multiple product categories will also be considered.

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