Key Account Admin

Serba Wangi JH Sdn Bhd; Kulai; On-site; MYR 28,000 - 42,000; Full time

Job summary

Serba Wangi JH Sdn Bhd in Malaysia is seeking an Admin role reporting to the Key Account Executive. You will support the sales team with order processing, CRM updates, and general administrative duties to ensure smooth operations.

The ideal candidate has a Diploma in Business Administration or related field, fresh graduates are welcomed, and English and Bahasa Malaysia fluency is required. Basic MS Office skills are essential.

Qualifications

• Minimum Diploma in Business Administration, Management, or related field.
• Fresh graduates welcome; 1–2 years experience is an advantage.
• Fluent English and Bahasa Malaysia; Mandarin is an added advantage.

Responsibilities

• Process incoming customer orders and issue quotations, invoices, and delivery orders.
• Coordinate with warehouse/production to verify stock before confirming orders.
• Maintain CRM with accurate contact and purchase history.
• Assist Sales Team with sales reports, presentations, and meeting materials.
• Manage filing systems and internal/external communications; provide ad-hoc admin support.

Skills

Fluent English

Bahasa Malaysia

Mandarin a plus

Attention to detail

MS Office

Education

Diploma in Business Administration / Management

Tools

Microsoft Office Suite

Job description

This is an Admin role reporting to the Key Account Executive. You will provide essential support to the sales team through order processing, customer database management, and general administrative functions.

Key responsibilities

Process incoming customer orders and ensure timely issuance of quotations, invoices, and delivery orders.

Coordinate with the warehouse or production team to verify stock availability before confirming orders.

Maintain and update the customer database (CRM) with accurate contact and purchase history.

Assist the Sales Team in preparing sales reports, presentations, and meeting materials.

2. General Administration

Manage digital and physical filing systems for all sales-related contracts and documents.

Handle internal/external communications (emails and calls) professionally.

Support Management with ad-hoc administrative tasks as needed to ensure smooth office operations.

About you

Minimum Diploma in Business Administration, Management, or a related field

Less than 1 year of experience (Fresh graduates welcome); 1–2 years of experience is an advantage

Fluency in English and Bahasa Malaysia

Mandarin is an added advantage to facilitate communication with various stakeholders

Strong attention to detail

Basic Microsoft Office proficiency

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an accounts administrator?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?
• Do you have order processing experience?
• Do you have experience using Filing Systems?
• Do you have experience in a sales role?

JATI rice is so much synonymous with its producer Serba Wangi Sdn Bhd. Our Company started its operation in 1993, and has become one of the nation's leading rice millers and wholesalers focusing on rice business. The business covers an extensive scale of activities ranging from milling, processing, packaging to distribution of various rice and rice products under flagship brand JATI.

Serba Wangi’s reputable products come under various brand names besides Jati – Kapal Layar, Carnation, Songhe Noble Pine Crane, Songhe Lotus, Fres-Harves, Jati Signature and ecoBrown’s, a series of rice for health conscious consumers.

Our company’s headquarters operates its business entity right from the heart of the ‘Rice Bowl State of Kedah". At present, Serba Wangi has a wide distribution network covering the whole of Peninsula Malaysia under its group. It operates and set up own branches in Penang, Perak, Selangor, Negeri Sembilan, Pahang, Melaka and Johor to support and handle processing, distribution and wholesaling operations.

JATI rice is so much synonymous with its producer Serba Wangi Sdn Bhd. Our Company started its operation in 1993, and has become one of the nation's leading rice millers and wholesalers focusing on rice business. The business covers an extensive scale of activities ranging from milling, processing, packaging to distribution of various rice and rice products under flagship brand JATI.

Serba Wangi’s reputable products come under various brand names besides Jati – Kapal Layar, Carnation, Songhe Noble Pine Crane, Songhe Lotus, Fres-Harves, Jati Signature and ecoBrown’s, a series of rice for health conscious consumers.

Our company’s headquarters operates its business entity right from the heart of the ‘Rice Bowl State of Kedah". At present, Serba Wangi has a wide distribution network covering the whole of Peninsula Malaysia under its group. It operates and set up own branches in Penang, Perak, Selangor, Negeri Sembilan, Pahang, Melaka and Johor to support and handle processing, distribution and wholesaling operations.