Junior Operation Supervisor (Mandarin Speaker)

Vtalent Business Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

vivo is seeking a hands-on Operations Supervisor in Kuala Lumpur to lead daily operations, drive efficiency, and support a high-performing team. The role requires ownership, problem solving, and a proactive mindset to improve day-to-day workflows.

Ideal candidates have a Diploma or higher, experience in operations management, strong communication, and the ability to analyze data and generate reports. You will work in a fast-paced environment with opportunities to grow and travel as needed.

Qualifications

• Diploma or above in any relevant field.
• Experience in operations management, team management, or related field is an added advantage.
• Good communication, coordination, and interpersonal skills.
• Strong organizational and problem-solving skills.
• Basic ability to analyze data and prepare operational reports.
• Able to work independently and follow up on assigned tasks.

Responsibilities

• Oversee and coordinate daily department operations to ensure smooth and efficient workflow.
• Monitor and improve operational processes to boost efficiency and service quality.
• Ensure daily operations comply with company policies, procedures, and SOPs.
• Manage and supervise team members, including task allocation and follow-up.
• Provide guidance and support to ensure tasks are completed effectively and on time.
• Conduct team training, performance evaluations, and daily work monitoring.
• Collect, organize, and analyze operational data and information.
• Prepare regular operational reports for management review and decision-making.
• Identify operational issues, risks, and process gaps, and propose practical improvements.
• Drive process improvement and standardization to enhance overall operational efficiency.

Skills

Operations management

Team management

Communication

Problem-solving

Data analysis

Report preparation

Travel readiness

Education

Diploma or above in any relevant field

Tools

MS Office

Job description

We are looking for a hands-on and driven Operations Supervisor to lead daily operations, support a high-performing team, and help drive efficiency across the business. This is a great opportunity for someone who enjoys taking ownership, solving problems, and making a real impact on how things run day to day.

Key responsibilities

Oversee and coordinate daily department operations to ensure smooth and efficient workflow

Monitor and improve operational processes to boost efficiency and service quality

Ensure daily operations comply with company policies, procedures, and SOPs

Manage and supervise team members, including task allocation and follow-up

Provide guidance and support to ensure tasks are completed effectively and on time

Conduct team training, performance evaluations, and daily work monitoring

Collect, organize, and analyze operational data and information

Prepare regular operational reports for management review and decision-making

Identify operational issues, risks, and process gaps, and propose practical improvements

Drive process improvement and standardization to enhance overall operational efficiency

About you

Diploma or above in any relevant field

Experience in operations management, team management, or a related field is an added advantage

Good communication, coordination, and interpersonal skills

Strong organizational and problem-solving skills

Basic ability to analyze data and prepare operational reports

Strong sense of responsibility, leadership, and execution

Able to work independently and follow up effectively on assigned tasks

Proficient in basic Microsoft Office and other relevant office/operational systems

Able to work in a fast-paced environment and handle multiple tasks efficiently

Willing to travel when required

Stable Monday to Friday schedule with weekends off

Opportunity to lead, improve processes, and grow with the business

Collaborative work environment with room to make an impact

At vivo, we are more than just a global smartphone brand — we are a community of innovators, creators, and dreamers. As one of the world’s leading smartphone companies, we push boundaries in design, camera technology, 5G connectivity, and smart devices.

What truly powers us is our people. At vivo, work is about growing, learning, and having fun together. We believe in a youthful, energetic culture where creativity thrives, collaboration is valued, and achievements are celebrated.

Join us and be part of a company that creates innovative products, rewarding careers, and fun memories.

At vivo, we are more than just a global smartphone brand — we are a community of innovators, creators, and dreamers. As one of the world’s leading smartphone companies, we push boundaries in design, camera technology, 5G connectivity, and smart devices.

What truly powers us is our people. At vivo, work is about growing, learning, and having fun together. We believe in a youthful, energetic culture where creativity thrives, collaboration is valued, and achievements are celebrated.

Join us and be part of a company that creates innovative products, rewarding careers, and fun memories.