Operations Supervisor (Mandarin) — Drive Daily Excellence

Vtalent Business Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

vivo is seeking a hands-on Operations Supervisor in Kuala Lumpur to lead daily operations, drive efficiency, and support a high-performing team. The role requires ownership, problem solving, and a proactive mindset to improve day-to-day workflows.

Ideal candidates have a Diploma or higher, experience in operations management, strong communication, and the ability to analyze data and generate reports. You will work in a fast-paced environment with opportunities to grow and travel as needed.

Qualifications

• Diploma or above in any relevant field.
• Experience in operations management, team management, or related field is an added advantage.
• Good communication, coordination, and interpersonal skills.
• Strong organizational and problem-solving skills.
• Basic ability to analyze data and prepare operational reports.
• Able to work independently and follow up on assigned tasks.

Responsibilities

• Oversee and coordinate daily department operations to ensure smooth and efficient workflow.
• Monitor and improve operational processes to boost efficiency and service quality.
• Ensure daily operations comply with company policies, procedures, and SOPs.
• Manage and supervise team members, including task allocation and follow-up.
• Provide guidance and support to ensure tasks are completed effectively and on time.
• Conduct team training, performance evaluations, and daily work monitoring.
• Collect, organize, and analyze operational data and information.
• Prepare regular operational reports for management review and decision-making.
• Identify operational issues, risks, and process gaps, and propose practical improvements.
• Drive process improvement and standardization to enhance overall operational efficiency.

Skills

Operations management

Team management

Communication

Problem-solving

Data analysis

Report preparation

Travel readiness

Education

Diploma or above in any relevant field

Tools

MS Office

Job description

vivo is seeking a hands-on Operations Supervisor in Kuala Lumpur to lead daily operations, drive efficiency, and support a high-performing team. The role requires ownership, problem solving, and a proactive mindset to improve day-to-day workflows.

Ideal candidates have a Diploma or higher, experience in operations management, strong communication, and the ability to analyze data and generate reports. You will work in a fast-paced environment with opportunities to grow and travel as needed.