Junior IT Support & Systems Specialist

Dynaciate Engineering; Klang City; On-site; MYR 33,000 - 60,000; Full time

Job summary

Dynaciate Engineering is seeking an IT Support specialist to maintain and troubleshoot hardware, software, and network services for staff at our Klang site.

The role involves setting up devices, managing inventories, and coordinating with external technicians to implement software or system upgrades. Fresh graduates or those with 1–3 years of hands-on experience are welcome.

Qualifications

• Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
• Basic knowledge of computer hardware, troubleshooting, networking (LAN/Wi‑Fi), and operating systems.
• Fresh graduates or 1–3 years of hands-on IT support experience acceptable.

Responsibilities

• On-Site Technical Support: fix hardware, software, printer, and network issues for local staff.
• System Maintenance: set up, configure, and update computers, laptops, phones, and office devices.
• Asset & Inventory Tracking: keep accurate records of IT equipment, software licenses, and replacement parts.
• Network & Security Upkeep: monitor LAN connections, basic firewall settings, and secure data backups.
• Vendor & Project Coordination: work with external technicians for major repairs and roll out new software or upgrades.

Skills

Technical Skills

Communication

Experience

Education

Diploma/Bachelor's in IT

Job description

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On-Site Technical Support: Fix hardware, software, printer, and network connection problems for local staff.

System Maintenance: Set up, configure, and update computers, laptops, phones, and office devices.

Asset & Inventory Tracking: Keep an accurate record of IT equipment, software licenses, and replacement parts.

Network & Security Upkeep: Monitor local area network (LAN) connections, basic firewall settings, and secure data backups.

Vendor & Project Coordination: Work with external technicians for major repairs and help roll out new company software or system upgrades

Academic Qualifications:

Education: A Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.

Skills & Experiences:

Technical Skills: Basic knowledge of computer hardware, troubleshooting, networking (LAN/Wi-Fi), and operating systems.

Communication: Good interpersonal skills to help non-technical staff resolve issues calmly and clearly.

Experience: Often open to fresh graduates or candidates with 1 to 3 years of hands-on IT support experience.

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