Junior Executive, IT

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 39,000 - 73,000; Full time

Job summary

Jora Malaysia is seeking an IT Support professional to install and maintain IT hardware and software, diagnose issues, and deliver first-level assistance for software, hardware, and networking. The role also involves collaborating with the application team on Power Apps and SharePoint projects, auditing IT assets, and handling ad hoc tasks.

Successful candidates will support daily operations across end-user PCs, software, hardware, email, and network infrastructure while ensuring timely

Qualifications

• Hands-on IT support and troubleshooting capabilities.
• Ability to work with business applications and end-users.
• Familiarity with Windows OS and Microsoft Office environments.

Responsibilities

• Perform hands-on installation and maintenance of IT hardware and software.
• Diagnose and resolve technical issues efficiently, escalating to vendors when necessary.
• Provide 1st-level support for software, hardware, and network-related issues.
• Ensure timely resolution and maintain service standards in a professional manner.
• Support daily operations, including end-user PC, software, hardware, email, and network infrastructure.
• Collaborate with the application team to manage and develop solutions in Power Apps and SharePoint.
• Participate in and deliver ad hoc projects as required.
• Administer IT assets and perform audits to track and report on asset movement.
• Install, troubleshoot, and manage various Windows Operating Systems and Microsoft Office applications.
• Undertake additional responsibilities as assigned by the superior.

Tools

Power Apps

SharePoint

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

IT Hardware & Software Installation and Troubleshooting:

Perform hands-on installation and maintenance of IT hardware and software.

Diagnose and resolve technical issues efficiently, escalating to vendors when necessary.

Technical Support:

Provide 1st-level support for software, hardware, and network-related issues.

Ensure timely resolution and maintain service standards in a professional manner.

Support daily operations, including end-user PC, software, hardware, email, and network infrastructure.

Application Team Responsibilities:

Collaborate with the application team to manage and develop solutions in Power Apps and SharePoint.

Participate in and deliver ad hoc projects as required.

IT Asset Management:

Administer IT assets and perform audits to track and report on asset movement.

Install, troubleshoot, and manage various Windows Operating Systems and Microsoft Office applications.

Ad Hoc Tasks:

Undertake additional responsibilities as assigned by the superior.