Japanese Speaking - IT System Engineer

EPS Malaysia; Johor; On-site; MYR 60,000 - 85,000; Full time

Job summary

EPS Malaysia invites applications for a Japanese-speaking IT System Engineer responsible for IT infrastructure and systems within a Japanese manufacturing environment. You will work closely with Japanese management and the Japan Headquarters to maintain operations and implement improvements.

The role offers ownership of IT operations, exposure to system administration, cybersecurity, and IT project work, with collaboration across internal teams and external vendors.

Qualifications

• Diploma or Bachelor's in IT/CS or related field.
• 2–5 years in system engineering, IT infrastructure, or IT support.
• Fresh graduates with strong technical knowledge and Japanese ability may be considered.

Responsibilities

• Maintain servers, networks, PCs, printers and other IT equipment.
• Monitor system performance and ensure stable IT operations.
• Troubleshoot hardware, software, network and system issues.
• Provide technical support to internal users.
• Support system installation, configuration and upgrades.
• Coordinate with IT vendors and Japan HQ on projects.

Skills

Windows OS

Networking

System administration

Cybersecurity basics

Japanese language

Education

Diploma/Bachelor in IT/CS

Tools

Active Directory

Windows Server

Microsoft 365

ERP / MES exposure

Job description

We are currently hiring on behalf of hiring company (client), a Japanese manufacturing company in Johor, for a Japanese Speaking IT System Engineer.

This is a newly created position where you will take responsibility for the company's IT infrastructure and systems while working closely with Japanese management and Japan Headquarters.

Why This Opportunity?

Newly created position – opportunity to take ownership of IT operations

Work closely with Japanese management & Japan Headquarters

Gain experience across IT infrastructure, system administration & cybersecurity

Participate in IT system implementation and improvement projects

Work with both internal teams and external IT vendors

Build your career in a Japanese manufacturing environment

Key Responsibilities

IT Infrastructure & Support

Maintain servers, networks, PCs, printers and other IT equipment

Monitor system performance and ensure stable IT operations

Troubleshoot hardware, software, network and system issues

Provide technical support to internal users

Support system installation, configuration and upgrades

System Administration

Manage user accounts, access rights and system permissions

Maintain IT documentation, network information and equipment records

Perform system checks, updates, backups and preventive maintenance

Support IT security, data recovery and business continuity

IT Projects

Support new system implementation, testing and maintenance

Coordinate with internal departments, IT vendors and Japan Headquarters

Participate in system enhancement, migration and upgrade projects

Support User Acceptance Testing (UAT)

Vendor & Security Management

Liaise with external IT service providers and software vendors

Follow up on technical issues and vendor performance

Support IT security policies and compliance requirements

Requirements

Education

Diploma / Bachelor's Degree in IT, Computer Science, Information Systems, Computer Engineering or related fields

Experience

2–5 years of experience in System Engineering, IT Infrastructure, System Administration or IT Support preferred

Fresh graduates with strong technical knowledge and Japanese ability may also be considered

Technical Skills

Windows OS, computer hardware and IT infrastructure

LAN/WAN, TCP/IP, switches, routers and Wi-Fi

Microsoft 365, Active Directory or Windows Server is an advantage

Basic knowledge of cybersecurity, backup and system monitoring

ERP / MES / manufacturing systems knowledge is an advantage

Language

Japanese: JLPT N2 or above preferred

Able to explain technical matters clearly to Japanese management / HQ