IT Engineer - Japanese Speaker (Fresh Grad May 2027)

DXC Technology; Petaling Jaya; Presencial; MYR 60.000 - 75.000; Jornada completa

Descripción de la vacante

DXC Technology is seeking an IT Engineer who can communicate fluently in Japanese, with a Bachelor's degree in Computer Science, Engineering, IT, or equivalent experience. Key responsibilities include providing IT infrastructure expertise to Japanese clients, managing technical relationships, and supporting service delivery compliance. The company welcomes fresh graduates. Experience in Windows Server, Linux, and programming languages is preferred.

Formación

• Bachelor's degree in Computer Science, Engineering, IT or equivalent experience.
• Excellent communication skills in Japanese (JLPT certification required).
• Fresh graduates are welcome to apply.

Responsabilidades

• Apply technical knowledge to operate a technology area with moderate risk.
• Integrate technical knowledge and business understanding for superior solutions.
• Resolve technical incidents independently, identifying escalations proactively.
• Provide solutions to prevent problems in responsibility area.
• Participate in customer and internal projects, including transformations.

Conocimientos

General understanding of related IT infrastructure technologies

General Project Management

Customer/Vendor Management

Business Analysis

Excellent communication in Japanese (JLPT Level 1/N1, Level 2/N2 or Level 3/N3)

Good level of communication in English

Windows Server

Linux

Wintel

Programming language

Educación

Bachelor's degree in Computer Science, Engineering, IT or related field

Fresh graduates welcome

Descripción del empleo

IT Engineer (Japanese Speaker)

Provide expertise for IT infrastructure (e.g., servers, network), application infrastructure (e.g., SAP), and related services (e.g., Business Continuity) to our Japanese clients throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards.

Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/transformation efforts. Monitors service delivery compliance to budget, quality standards, and customers and/or internal businesses/end user requirements. Provides IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, ongoing management/monitoring/troubleshooting, and de-installation, following operational policies and processes that are compliant with industry standards (e.g., Information Technology Infrastructure Library (ITIL)). Manages the technical/service relationship between the company and the customer, and between the company and subcontractors/vendors. Works with the key customers and/or internal businesses/end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business.

Responsibilities

• Apply technical knowledge to operate a technology area (e.g., server administration, technical security management, performance management) or customer group with moderate risk/complexity.
• Integrate technical knowledge and business understanding to create superior solutions for the company and for customers.
• Resolve most technical incidents independently within your technical area.
• Work with team members to resolve more complex or cross-technology incidents.
• Identify potential escalations and alert management proactively.
• Proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
• Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.
• Apply patch and security changes per policy.
• Proactively monitor the environment for patch compliance.
• Ensure Configuration Management Database (CMDB) entries are complete and accurate.
• Solution Design: Apply company solutions to meet moderately complex customer and/or trade/IT infrastructure needs within area(s) of technical responsibility.
• Provide continual improvement recommendations and direction-setting advice within work team.
• Participate in customer and internal projects, including transformation.
• Lead projects from own responsibility area.
• Balance internal needs with customers and/or internal businesses/end user's needs within defined parameters.

Education And Experience Required

• Bachelor's degree in Computer Science, Engineering, IT or related field or equivalent work experience. (Other backgrounds are welcome to apply. Training will be provided)
• Fresh graduates are welcome to apply.

Knowledge And Skills

• General understanding of related IT infrastructure technologies.
• General Project Management.
• Customer/Vendor Management.
• Business Analysis.
• General Financial Management.
• Excellent communication (written and spoken) in Japanese language (at least certified with JLPT Level 1/N1, Level 2/N2 or Level 3/N3).
• Good level of communication in English.
• Experience in the following skills would be preferred:

• Windows Server
• Linux
• Wintel
• Programming language