Bilingual Japanese Customer Support Pro (JLPT N1/N2)

Talent Trader Group; Kuala Lumpur; On-site; MYR 39,060 - 55,800; Full time

Job summary

A customer support firm in Kuala Lumpur is looking for a skilled customer support representative fluent in Japanese (JLPT N1 or N2). You will handle inquiries, maintain records, and collaborate with teams to ensure client satisfaction. Ideal candidates will possess strong communication and problem-solving skills, alongside a diploma in a relevant field. Interested applicants should send their resumes to [e-mail].

Qualifications

• Prior experience in customer support or service-related roles required.
• Excellent organizational and time management skills essential.
• Flexibility to adapt to changing priorities and customer needs.

Responsibilities

• Provide exceptional customer support to clients in Japanese.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to resolve customer issues.

Skills

Fluency in Japanese (JLPT N1 or N2)

Strong communication skills

Customer-oriented mindset

Problem-solving abilities

Strong interpersonal skills

Education

Diploma or degree in Business, Communications, or related field

Tools

MS Office

Customer support software

Job description

A customer support firm in Kuala Lumpur is looking for a skilled customer support representative fluent in Japanese (JLPT N1 or N2). You will handle inquiries, maintain records, and collaborate with teams to ensure client satisfaction. Ideal candidates will possess strong communication and problem-solving skills, alongside a diploma in a relevant field. Interested applicants should send their resumes to [e-mail].