IT Vendor Contract Specialist

Mettler-Toledo International, Inc; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

METTLER TOLEDO is seeking an IT Vendor Contract Specialist to support contract definition, review, and negotiation for IT outsourcing and procurement initiatives. You will collaborate with procurement and legal to ensure compliance and favorable terms.

You will verify supplier invoices, forecast contracts, and work with DBS service owners to define SLAs and KPIs. The role requires strong analytical skills and clear English communication in a fast-moving global setting.

Qualifications

• Bachelor’s degree in informatics, business administration, economics or similar.
• At least 1 year of experience with IT vendors or managing IT contracts.
• Understanding of IT processes; SaaS and cloud contracts a plus.
• Strong English communication and presentation skills in a global environment.

Responsibilities

• Support contract definition, review and negotiation for IT outsourcing and procurement initiatives in collaboration with procurement and legal.
• Vendor invoice verification and contract forecasting.
• Partner with DBS service owners to define measurable SLAs and KPIs for IT contracts.
• Govern contracts, ensure obligations are met, and verify supplier invoices.
• Assist in tender processes and audits; contribute to DBS process improvements.

Job description

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Our Digital Business Services (DBS) covers infrastructure, applications, data and reporting, and projects, including Roll-ins, and delivers digital solutions to support productivity, growth, and customer experience. Today, DBS provides services and solutions for a comprehensive landscape of 38 core system applications, over 2500 servers and over 19,000 End User devices. For our global Project Management Office organization in our operational headquarter in Greifensee, we are looking for an experienced.

IT Vendor Contract Specialist

In this role, your responsibilities would include:

• Supporting contract definition, contract review and contract negotiation for IT outsourcing and procurement initiatives in collaboration with procurement and legal department
• Supplier invoice verification and contract forecasting
• Partnering with various service owners within DBS to define measurable service levels for IT contracts.
• Governing assigned contracts, ensuring that the obligations from both DBS and contracted partners are being met and verification of Suppliers invoices.
• Collecting, analyzing and aggregating critical contract information to support service owners and key stakeholders.
• Hosting Kick-off meetings with stakeholders and quarterly review meeting with vendors and managing related supplier contracts (lifecycle management for all contracts)
• Assisting service owners in the measuring of vendor quality based on agreed SLAs and KPIs
• Supporting tender processes Request for Information (RFI) or Request for Proposal (RFP) for IT vendor procurement
• Evaluating potential partners for hardware/software or services on technical and commercial aspects as well as cultural fit to the company
• Assisting in the preparation for external software license audits and support DBS organization overall on improving DBS processes

What You Need to Succeed

• You have at least a bachelor's degree in informatics, Business Administration, Economics or similar
• You bring at least 1 year of work experience with IT vendors or in defining and/or managing IT contracts. Prior experience in a distributed global organization would be a big advantage.
• You have a good understanding of IT processes and technologies. Experience in managing SaaS and cloud-based agreements and knowledge in data protection and data privacy law are a plus.
• You are an analytical, persistent and innovative team player with a critical results-oriented attitude and with Initiative to drive topics on your own and a structured delivery-focused working mode.
• Great communication and presentation skills in English is required, combined with the ability to work in a global and fast-moving environment. Others languages would be a plus.
• Willingness to travel depending on business needs (up to 10%)

Our Offer to You

We offer a challenging position in an innovative and world-leading technology company in which you will have the possibility to contribute to the further standardization, globalization, and improvement of Corporate IT.

As self-driven team player with a result-oriented and positive attitude you will find an environment with new and evolving Cloud Technologies and Team members.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.