Application Engineer, SBU T&L

Mettler-Toledo International, Inc; Petaling Jaya; On-site; MYR 70,000 - 110,000; Full time

Benefits offered by this job

Global exposure

Medical and dental benefits

Career development

1.5 months contractual bonus

Job summary

METTLER TOLEDO is seeking an Applications Engineer in Petaling Jaya to develop solution proposals and regional customer/partner BOMs, balancing cost/benefit with MT and MO teams.

You will manage project orders, support sales with technical input, and coordinate cross-functional documentation and training to ensure successful outcomes.

Qualifications

• Technical university degree or a similar technical education.
• Experience in electrical and/or mechanical engineering.
• Application expertise, product details & industry knowledge.
• Ability to draft/draw potential mechanical solutions for engineering is required.
• Experience in system design and project management, sales experience advantageous.
• Travel activity <=30% annual average.

Responsibilities

• Development of solution proposals and project requests.
• Development of regional customer / partner solutions (BOM) by considering optimal cost/benefit ratio for the customer and MT, coordinated with Global Head of Sales and MO teams.
• Processing and coordination of project orders and monitoring revenue recognition.
• Sales support in close cooperation with sales representatives, customer, and service organizations.
• Communication of final solution specifics to MO service organizations.
• Development of project-related technical documentation.
• Provide application and solution training for MT sales representatives.

Skills

Electrical engineering

System design

Global collaboration

Customer counseling

Project management

Education

Technical university degree

Job description

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

Responsibilities

• Development of solution proposals and project requests
• Development of regional customer / partner solutions (BOM) by considering an optimal cost/benefit ratio for the customer and MT, the competitive situation, and the margin requirements of the SBU, PO, and MO, in coordination with Global Head of Sales, MO sales representatives and other SBU Application Engineers.
• It is critical for this role to have a complete understanding of the costs and support the required bid sheets for the Market Organizations and SBU Business Development teams.

Processing and coordination of project orders

• Handling and coordination of regional / global projects in close cooperation with the customer, MO sales and service, the PO’s by taking optimal customer satisfaction and cost control into account.
• Monitoring of revenue recognition in cooperation with the MO and customer.

Sales support in close cooperation with sales representatives, customer, and service organizations

• Consulting of customers together with the sales representatives in finding the optimal solutions (by telephone online meetings, personal presence).
• Creation of functional specifications and, if necessary, customer specifications.
• Accompaniment of KAMs within the scope of project clarification.
• Communication of final solution specifics to MO service organizations.

Support of technically relevant sales processes

• Review and support of MO solution requests for special customer solutions (PRS).
• Support of review processes with stakeholders such as MO and SBU management.

Development of project-related technical documentation

• Coordination and creation of project-related documentation according to customer requirements.

Training and education

• Provide application and solution training for MO sales representatives.

What You Need to Succeed

• Technical university degree or a similar technical education
• Experience in electrical and/or mechanical engineering and/or similar science.
• Application expertise, product technical details & industry expertise
• Diagnosing complex customer problems and proposing plans & solutions how to fix
• Ability to draft/draw potential mechanical solutions for engineering is required.
• Experience in system design and project management, sales experience advantageous.
• Work in a global environment (multi-culture)

Travel Requirements

• Travel activity <=30% annual average
• Occasional travel to customer visits in coordination with the sales department
• Occasional travel for customer projects
• Occasional travel for coordination with Market and Production Organizations

Our Offer to You

• 1.5 months contractual bonus
• Global exposure
• Career development
• Medical and dental benefits

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.