IT Technical Support Officer - Ipoh

SNS Network (M) Sdn Bhd; Ipoh; On-site; MYR 29,000 - 38,000; Full time

Job summary

Qualifications

• Experience providing client support and resolving technical issues.
• Ability to troubleshoot hardware and software effectively.
• Strong diagnostic and problem-solving skills.

Responsibilities

• Provide client support and resolve technical issues on products and services.
• Troubleshoot hardware and software problems.
• Identify and advise on operational issues in client computer systems.
• Diagnose, troubleshoot and repair computer devices; assist with software installation.
• Perform onsite service at clients' locations.
• Undertake ad-hoc assignments as required.

Skills

Customer support

Hardware troubleshooting

Software troubleshooting

Job description

Responsibilities

• Provide client support and technical issue resolution on products and services.
• Knowledge in troubleshooting hardware and software.
• Identify and correct or advise, on operational issues in client computer systems.
• Diagnose/troubleshoot and repair computer devices, software installation, assemble PC.
• Required to perform onsite service at clients' locations.
• To undertake any-hoc assignments as and when required.

责任

• 具有对硬件和软件进...