Onsite Technical Support Engineer – Networking & Repairs

SNS Network (M) Sdn. Bhd.; Penang; On-site; MYR 30,000 - 50,000; Full time

Job summary

A technology services provider in Penang is looking for a Technical Support Officer to deliver client support and resolve technical issues on products. The chosen candidate will diagnose hardware and software problems and perform hands-on configuration of networking equipment. Candidates should have a diploma in IT or related fields and possess strong troubleshooting skills. A car is essential for travel to client sites. This role offers an opportunity for professional development with technical certifications.

Qualifications

• Diploma or equivalent in Computer, IT, or Electrical Engineering.
• Strong skills in Hardware & PC troubleshooting.
• At least 1 year experience in a technical support role.

Responsibilities

• Provide client support and resolve technical issues.
• Diagnose and troubleshoot hardware and software problems.
• Perform onsite service at client locations when needed.

Skills

Hardware & PC troubleshooting

System Administration

Networking

Education

Diploma or higher in relevant fields (Computer/Telecommunication, IT)

Tools

CCNA certification

Job description

A technology services provider in Penang is looking for a Technical Support Officer to deliver client support and resolve technical issues on products. The chosen candidate will diagnose hardware and software problems and perform hands-on configuration of networking equipment. Candidates should have a diploma in IT or related fields and possess strong troubleshooting skills. A car is essential for travel to client sites. This role offers an opportunity for professional development with technical certifications.