IT Systems & Network Engineer — Build, Troubleshoot & Secure

Media Smart Resources Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

Media Smart Resources Sdn Bhd in Kuala Lumpur, Malaysia, is hiring IT support specialists to install and configure workstations, servers, operating systems, and core software applications. The role covers LAN, WAN, VPN configurations, routers, switches, and firewalls to keep the IT environment stable and secure.

You will troubleshoot hardware and software issues, monitor system performance, apply security patches and upgrades proactively, and maintain comprehensive documentation and ticketing

Responsibilities

• Set up workstations, servers, operating systems, and core software applications.
• Maintain LAN, WAN, VPN configurations, routers, switches, and firewalls.
• Troubleshoot hardware failures, software bugs, and connectivity drops.
• System monitoring: track performance metrics and apply patches or upgrades proactively.
• Documentation & ticketing: log requests, track resolutions, and keep network docs updated.

Job description

Media Smart Resources Sdn Bhd in Kuala Lumpur, Malaysia, is hiring IT support specialists to install and configure workstations, servers, operating systems, and core software applications. The role covers LAN, WAN, VPN configurations, routers, switches, and firewalls to keep the IT environment stable and secure.

You will troubleshoot hardware and software issues, monitor system performance, apply security patches and upgrades proactively, and maintain comprehensive documentation and ticketing