IT Systems Specialist: Troubleshooting & Optimization

Westin Hotels & Resorts; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Westin Hotels & Resorts in Kuala Lumpur, Malaysia, is seeking an Information Technology professional to troubleshoot and resolve computer software and systems issues on site. The role requires engaging with users, guiding technical solutions, and supporting telecommunications, client/server activities, and process improvements.

Responsibilities include training users, maintaining system records, coordinating IT operations, and ensuring adherence to quality standards.

Qualifications

• Education: Technical, Trade, or Vocational School Degree.

Responsibilities

• Troubleshoot and resolve software and systems problems.
• Provide technical guidance to resolve business problems.
• Train users on hardware/software usage.

Education

Technical, Trade, or Vocational School Degree

Job description

Westin Hotels & Resorts in Kuala Lumpur, Malaysia, is seeking an Information Technology professional to troubleshoot and resolve computer software and systems issues on site. The role requires engaging with users, guiding technical solutions, and supporting telecommunications, client/server activities, and process improvements.

Responsibilities include training users, maintaining system records, coordinating IT operations, and ensuring adherence to quality standards.