IT Support/ System Engineer

Symphony Engineering Sdn. Bhd.; Malacca City; Presencial; MYR 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Travel allowance

Bonus

Overseas assignments

5-day work week

Descripción de la vacante

Symphony Engineering Sdn Bhd, established 2010, is an automation maker specializing in semiconductor equipment design and manufacturing in Southeast Asia. We seek an IT Executive to oversee hardware, software, and network support across the organization, ensuring system stability and security.

The role covers laptop/printer/Wi‑Fi setup, ERP support, asset management, and coordination with external vendors, with an emphasis on independent ownership and proactive problem solving.

Formación

• Bachelor's degree in IT/Engineering or equivalent.
• Proficient in English and Bahasa Malaysia; Chinese a plus.
• Solid networking and system fundamentals.

Responsabilidades

• Lead and resolve hardware, software, and network issues across the organization
• Oversee setup, configuration, and support of laptops, printers, and Wi-Fi, User accounts, email, and access control
• Manage and support network infrastructure (LAN, firewall, switches, routers, VPN, NAS)
• Provide first level of support on ERP system
• Ensure stability and basic security of IT systems
• Maintain IT asset and software license inventory
• Coordinate and manage external IT vendors and service providers
• Provide assistance to engineering team on the IT related setup on machine/ system

Conocimientos

Networking fundamentals

System administration

English language

Bahasa Malaysia

Troubleshooting

Educación

Bachelor's Degree in IT/Engineering

Herramientas

ERP system

Descripción del empleo

Symphony Automation an automation maker company specializing in design and manufacturing on semiconductor related equipment. This company had been established for more than 10 years in semiconductor market. We are one of the market leading providers for affordable and reliable high speed test handlers. We also provide other customized automation solutions to customers around South East Asia.

Job Description

• Lead and resolve hardware, software, and network issues across the organization
• Oversee setup, configuration, and support of Laptops, printers, and Wi-Fi, User accounts, email, and access control
• Manage and support network infrastructure (LAN, firewall, switches, routers, VPN, NAS)
• Provide first level of support on ERP system
• Ensure stability and basic security of IT systems
• Maintain IT asset and software license inventory
• Coordinate and manage external IT vendors and service providers
• Provide assistance to engineering team on the IT related setup on machine/ system

Requirements

• Bachelor’s Degree in IT/ Engineering (Computer/ Software, or equivalent)
• Required language(s): English and Bahasa Malaysia. Knowledge in Chinese will be an added advantage.
• Solid understanding of networking and system fundamentals
• Strong problem-solving and analytical skills
• Able to work independently and take ownership of IT operations
• Knowledge in ERP system is a must

Benefits

• Challenging and collaborative work experiences
• Competitive benefits (medical, travel allowance, bonus and etc)
• Opportunities for overseas assignment/ training
• Five-day work week (work-life balance)

Level of job:

Executive, Senior Executive

Symphony Engineering Sdn Bhd was established in 2010, where we embark on an enduring relationship with our Principals and customers. A relationship based on flexibility, understanding, mutual respect, commitment and organizational‑focus. Led by young and dynamic management leadership, we are growing steeply with strong presence not just in Malaysia but also Thailand, Philippines, Singapore and Indonesia.

We specialize in providing innovative engineering solutions for our clients who are mainly involved in the Semiconductors, including QA/FA Equipment, Automation solution, ISO17025 Calibration Lab, Repair and Replate services.

Our main customers world's leading semiconductor manufacturer such as Infineon, NXP, Micron, ST Micro, Osram, Amkor Technology, Texas Instrument, Renesas, On Semiconductor, Microchip, and many more in South East Asia.