IT Specialist

Hirehub Group; Kulai; On-site; MYR 70,000 - 120,000; Full time

Job summary

Hirehub Group is seeking an IT Support professional to maintain day-to-day IT operations for its Malaysia factory and project sites, with additional duties spanning Singapore and Thailand facilities. The role requires basic ELV knowledge, network administration skills, and proficiency in English and Chinese.

Based in Senai, Johor, you will coordinate with internal teams and external vendors to ensure stable IT systems and secure infrastructure, while documenting configurations and progress on

Qualifications

• 1) Minimum diploma or bachelor’s in CS/IT. 2) Experience in IT support. 3) Basic network admin skills. 4) English and Chinese proficiency.

Responsibilities

• Provide day-to-day IT support for the Malaysia factory and project sites.
• Support IT operations for the Singapore office and assist Thailand factory setup.
• Coordinate IT/ELV project activities with vendors and internal teams.
• Troubleshoot IT issues to minimize downtime and disruptions.
• Maintain documentation of IT support activities and configurations.

Skills

IT support

Network administration

Documentation

Education

Diploma or Bachelor’s degree in Computer Science/Information Technology

Tools

ELV systems

Job description

Company Background

A leading manufacturer of prefabricated modular data center solutions, specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, it delivers innovative solutions for hyperscale data center projects globally.

Responsibilities

• Provide day-to-day IT support, including hardware, software, network, and user support for the Malaysia factory and project sites.
• Support IT operations for the Singapore office and assist with early-stage IT infrastructure setup for the Thailand factory.
• Track and coordinate low-voltage (ELV) engineering projects at the Thailand factory, Johor Bahru Plant 2, and Johor Bahru Plant 3.
• Coordinate with internal departments, vendors, and contractors to ensure timely progress and proper execution of IT and ELV projects.
• Troubleshoot and resolve IT-related issues to minimize system downtime and operational disruption.
• Assist in IT infrastructure deployment, system configuration, and ongoing maintenance activities.
• Maintain proper documentation for IT support activities, system configurations, and project progress.
• Ensure IT systems and project implementations comply with company standards, policies, and information security requirements.
• Coordinate with internal departments and factory teams to support IT operations and project requirements.
• Coordinate with external vendors, contractors, and service providers related to IT and ELV systems.

Job Requirements

• Diploma or Bachelors degree in Computer Science, Information Technology, Network Engineering, or a related discipline.
• Experience in IT support and basic network administration.
• Knowledge of low-voltage (ELV) systems is an advantage.
• Proficient in English and Chinese (spoken and written).

Location

Senai, Johor

Salary Range

Open for discussion