IT Support & Systems Engineer — Global Tech & ERP Expert

Symphony Engineering Sdn. Bhd.; Malacca City; On-site; MYR 42,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Travel allowance

Bonus

Overseas assignments

5-day work week

Job summary

Symphony Engineering Sdn Bhd, established 2010, is an automation maker specializing in semiconductor equipment design and manufacturing in Southeast Asia. We seek an IT Executive to oversee hardware, software, and network support across the organization, ensuring system stability and security.

The role covers laptop/printer/Wi‑Fi setup, ERP support, asset management, and coordination with external vendors, with an emphasis on independent ownership and proactive problem solving.

Qualifications

• Bachelor's degree in IT/Engineering or equivalent.
• Proficient in English and Bahasa Malaysia; Chinese a plus.
• Solid networking and system fundamentals.

Responsibilities

• Lead and resolve hardware, software, and network issues across the organization
• Oversee setup, configuration, and support of laptops, printers, and Wi-Fi, User accounts, email, and access control
• Manage and support network infrastructure (LAN, firewall, switches, routers, VPN, NAS)
• Provide first level of support on ERP system
• Ensure stability and basic security of IT systems
• Maintain IT asset and software license inventory
• Coordinate and manage external IT vendors and service providers
• Provide assistance to engineering team on the IT related setup on machine/ system

Skills

Networking fundamentals

System administration

English language

Bahasa Malaysia

Troubleshooting

Education

Bachelor's Degree in IT/Engineering

Tools

ERP system

Job description

Symphony Engineering Sdn Bhd, established 2010, is an automation maker specializing in semiconductor equipment design and manufacturing in Southeast Asia. We seek an IT Executive to oversee hardware, software, and network support across the organization, ensuring system stability and security.

The role covers laptop/printer/Wi‑Fi setup, ERP support, asset management, and coordination with external vendors, with an emphasis on independent ownership and proactive problem solving.