IT Support & Operations Executive – Immediate Hiring!

Saku Wang Sdn. Bhd.; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

SAKU WANG SDN. BHD. is a Malaysia-based online money lending company providing convenient digital lending services to customers.

We focus on responsible lending, efficient digital processes and professional customer service. Our growing team works across Customer Care, Collections, Finance, Operations and Technology. We offer a professional and performance-driven working environment with opportunities for employees to develop their skills, take on greater responsibilities and grow with the

Qualifications

• Diploma or Degree in IT, Computer Science or a related field is an advantage.
• Fresh graduates are welcome to apply.
• Basic knowledge of computers, software and common IT troubleshooting.
• Comfortable learning new systems and technology.
• Organised, responsible and able to follow up on tasks.
• Good command of English and Bahasa Malaysia.
• Basic Microsoft Excel / Google Sheets skills.

Responsibilities

• Maintain records of company computers, phones, SIM cards and other IT equipment.
• Track which equipment is assigned to each employee.
• Assist with basic setup and troubleshooting of computers, phones, software and office IT equipment.
• Learn and provide basic support for the company’s CRM and other internal systems.
• Report and follow up on system or technical issues with the HQ team or external providers.
• Communicate with IT, internet, telecom and other service providers when support is required.
• Help source quotations and compare prices from different providers.
• Check provider services and supporting documents before invoices are submitted for approval.
• Help ensure office internet, computers and basic IT systems are working properly.
• Support other IT-related operational tasks when required.

Skills

Basic IT troubleshooting

Computer literacy

English proficiency

Bahasa Malaysia

Education

Diploma/Degree in IT or CS

Tools

CRM system

Job description

IT Support & Operations Executive – Immediate Hiring!

We are looking for a proactive IT Support & Operations Executive to support our day-to-day IT operations, company equipment and communication with technology providers.

This role is suitable for someone who is organised, comfortable with computers, learns quickly and enjoys solving day-to-day technical issues.

Key Responsibilities

Maintain records of company computers, phones, SIM cards and other IT equipment.

Track which equipment is assigned to each employee.

Assist with basic setup and troubleshooting of computers, phones, software and office IT equipment.

Learn and provide basic support for the company’s CRM and other internal systems.

Report and follow up on system or technical issues with the HQ team or external providers.

Communicate with IT, internet, telecom and other service providers when support is required.

Help source quotations and compare prices from different providers.

Check provider services and supporting documents before invoices are submitted for approval.

Help ensure office internet, computers and basic IT systems are working properly.

Support other IT-related operational tasks when required.

About you

Diploma or Degree in IT, Computer Science or a related field is an advantage.

Fresh graduates are welcome to apply.

Basic knowledge of computers, software and common IT troubleshooting.

Comfortable learning new systems and technology.

Organised, responsible and able to follow up on tasks.

Good command of English and Bahasa Malaysia.

Basic Microsoft Excel / Google Sheets skills.

Why Join Us

Hands-on experience in IT and business operations.

Opportunity to learn CRM and business systems.

Supportive working environment.

EPF, SOCSO and EIS statutory contributions.

SAKU WANG SDN. BHD. is a Malaysia-based online money lending company providing convenient digital lending services to customers. We focus on responsible lending, efficient digital processes and professional customer service.

Our growing team works across Customer Care, Collections, Finance, Operations and Technology. We offer a professional and performance-driven working environment with opportunities for employees to develop their skills, take on greater responsibilities and grow with the company.

SAKU WANG SDN. BHD. is a Malaysia-based online money lending company providing convenient digital lending services to customers. We focus on responsible lending, efficient digital processes and professional customer service.

Our growing team works across Customer Care, Collections, Finance, Operations and Technology. We offer a professional and performance-driven working environment with opportunities for employees to develop their skills, take on greater responsibilities and grow with the company.