IT Infrastructure Executive — Hardware & Systems Support

Mforce Bike Holdings Sdn Bhd; Seberang Perai; On-site; MYR 67,000 - 112,000; Full time

Job summary

MFORCE BIKE HOLDINGS SDN BHD in Penang is seeking an IT Executive (Infrastructure - Hardware) to install and maintain computer hardware and related software systems. You will support CCTV, printers, bar code devices, and network connections, while providing reliable MIS services.

The role requires handling SAP and Autocount in production workflows, training users, and coordinating with vendors to upgrade systems and improve reporting processes. Bahasa Malaysia, English, and Mandarin are required.

Qualifications

• Diploma/degree in Computer Science or equivalent.
• Written and spoken Bahasa Malaysia, English & Mandarin; Mandarin required for OEM comms.

Responsibilities

• Install and configure computer hardware operating systems and apps including CCTV, printers, bar code printer.
• Provide technical support for software infrastructure: bar code system, SAP, Autocount, and email.
• Troubleshoot system and network problems; diagnose and fix hardware or software faults.
• Assist in implementing new applications to improve system performance.
• Liaise with external vendors for system customization and upgrades.
• Provide user training on existing and new applications; maintain MIS SOPs.

Skills

Hardware troubleshooting

Vendor liaison

User training

Education

Diploma / Degree in Computer Science

Tools

SAP

Autocount

Bar code system

Job description

MFORCE BIKE HOLDINGS SDN BHD in Penang is seeking an IT Executive (Infrastructure - Hardware) to install and maintain computer hardware and related software systems. You will support CCTV, printers, bar code devices, and network connections, while providing reliable MIS services.

The role requires handling SAP and Autocount in production workflows, training users, and coordinating with vendors to upgrade systems and improve reporting processes. Bahasa Malaysia, English, and Mandarin are required.