IT Support Executive — Fresh Graduates Welcome

Kawan Food Manufacturing Sdn Bhd; Selangor; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Medical

Gym access

Parking

Insurance: hospitalization & PI

Job summary

Kawan Food Berhad is seeking an Executive, System Support to provide first-line IT helpdesk and end-user support in Malaysia. The role involves handling Microsoft 365 administration, asset records and onboarding/offboarding for staff.

The successful candidate will join a dynamic IT team and support ongoing IT process improvements across SharePoint and Forms, with opportunities to grow within the organization.

Qualifications

• Diploma or Degree in Information Technology or related field.
• 1–2 years IT helpdesk/desktop support or Microsoft 365 administration experience.
• Working knowledge of Microsoft 365, user account administration, IT asset management, and ticketing systems.

Responsibilities

• Provide first-level IT support for laptops, desktops, printers, software, and Microsoft 365.
• Manage IT service tickets, follow up, escalate, and close tickets.
• Create, update, disable and remove Microsoft 365 user accounts and licences as approved.
• Prepare IT equipment and accounts for new staff and manage access removals for resignations.

Skills

Microsoft 365

IT Helpdesk

Desktop support

User account admin

Vendor coordination

Education

Diploma/Degree in IT

Tools

SharePoint

Microsoft Forms

Ticketing systems

Job description

Kawan Food Berhad is seeking an Executive, System Support to provide first-line IT helpdesk and end-user support in Malaysia. The role involves handling Microsoft 365 administration, asset records and onboarding/offboarding for staff.

The successful candidate will join a dynamic IT team and support ongoing IT process improvements across SharePoint and Forms, with opportunities to grow within the organization.