IT Support Engineer: Intune & Office 365 Expert (On‑Site)

Hitachi Sunway Information Systems Sdn Bhd; Petaling Jaya; On-site; MYR 42,000 - 70,000; Full time

Benefits offered by this job

Medical & Insurance Benefits

Dental & Optical/ Health Screening Pro

Enhanced EPF Contribution

Special Leaves

Performance Bonus & Incentives

Flexible Work Arrangement

Job summary

Hitachi Sunway Information Systems Sdn Bhd in Selangor is seeking a support specialist to maintain digital workplace solutions and endpoints, including BAU Intune and Office 365 apps. You will troubleshoot, manage AD/Entra, Teams, SharePoint, OneDrive, and coordinate with IT Infrastructure and Security to enforce hardening standards.

On-site 5 days a week with on-call rotations, participate in internal events and provide knowledge sharing.

Qualifications

• Experience supporting Office 365 apps including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.

Responsibilities

• Provide on-site user support for digital workplace solutions and endpoints.
• Troubleshoot and resolve Office 365 issues, configurations, and usage.
• Collaborate with IT Infrastructure & IT Security to update hardening standards.
• Coordinate security incident handling, root cause analysis and post-incident reviews.
• Support Audio/Video conferencing and events (Teams) and maintain SLA commitments.

Skills

Office 365

Intune

Azure Entra

AD administration

Windows 10/11

SLA compliance

On-site support

On-call rotations

Teams & SharePoint

Tools

Ticketing system

Job description

Hitachi Sunway Information Systems Sdn Bhd in Selangor is seeking a support specialist to maintain digital workplace solutions and endpoints, including BAU Intune and Office 365 apps. You will troubleshoot, manage AD/Entra, Teams, SharePoint, OneDrive, and coordinate with IT Infrastructure and Security to enforce hardening standards.

On-site 5 days a week with on-call rotations, participate in internal events and provide knowledge sharing.