IT Operations & Systems Support Specialist

5E Resources Sdn Bhd; Pasir Gudang; On-site; MYR 48,000 - 78,000; Full time

Job summary

5E Resources Sdn Bhd in Pasir Gudang, Johor, Malaysia is looking for an IT Support/Network Administrator to maintain IT networks, servers, backups and disaster recovery to ensure smooth daily operations. You will provide end-user support for PCs, printers and software, manage office software and conference systems, and liaise with vendors on software/hardware issues.

Candidates should hold a Diploma/Degree in IT, have knowledge of virtualization, FortiGate firewalls and VLAN, be proactive,

Qualifications

• Diploma/degree in Computer Science/Information Technology or equivalent.
• Knowledge in virtualization, FortiGate firewalls and VLAN is an advantage.
• Pro-active, enthusiastic and result focused.
• Analytical thinking and Windows environment troubleshooting skills.
• Good interpersonal skills; able to communicate and work as a team.
• Minimum 1 year of experience.

Responsibilities

• Maintain IT network, servers, backups, and disaster recovery.
• Provide daily end-user PC, printer and software support.
• Manage office software, conference systems, CCTV, access control and user accounts.
• Liaise with vendors for software/hardware issues.
• Manage IT assets and software licensing.
• Prepare resources and brief PC training for new join staff.
• Emails, Windows servers and antivirus administration and monitor emergencies.
• Carry out ad hoc assignments and support as required.

Skills

End-user support

Network maintenance

IT backup management

Disaster recovery

Vendor liaison

Asset management

Education

Diploma/Degree in Computer Science/IT

Tools

FortiGate firewall

Virtualization

VLAN

Job description

5E Resources Sdn Bhd in Pasir Gudang, Johor, Malaysia is looking for an IT Support/Network Administrator to maintain IT networks, servers, backups and disaster recovery to ensure smooth daily operations. You will provide end-user support for PCs, printers and software, manage office software and conference systems, and liaise with vendors on software/hardware issues.

Candidates should hold a Diploma/Degree in IT, have knowledge of virtualization, FortiGate firewalls and VLAN, be proactive,