IT Operations Lead — Property Tech & Systems

UOA Hospitality Group; Malaysia; On-site; MYR 67,000 - 89,000; Full time

Job summary

Komune Care in Cheras seeks an Assistant IT Manager to manage day-to-day IT operations, ensure systems and networks run smoothly, and support all departments in a fast-paced hospitality environment.

The ideal candidate has 3–5 years of relevant IT experience, solid knowledge of Microsoft 365 and networking, and strong problem-solving and communication skills. Willingness to work shifts when required is a plus.

Qualifications

• 3–5 years of relevant IT experience.
• Experience in IT support, networking, infrastructure, and troubleshooting.
• Good knowledge of hardware, software, Microsoft 365, and network systems.
• Good problem-solving and communication skills.
• Service-oriented and responsive to users’ needs.
• Well-organised and able to manage multiple priorities.
• Able to coordinate with external vendors and service providers.

Responsibilities

• Oversee daily IT operations and services within the property.
• Provide technical support to all departments and users.
• Troubleshoot hardware, software, network, system, and connectivity issues.
• Maintain computers, servers, network equipment, printers, POS systems, and other IT devices.
• Monitor network and system performance and ensure issues are resolved promptly.
• Manage user accounts, email accounts, system access, and permissions.
• Install, configure, and maintain IT hardware and software.
• Ensure regular system updates, backups, and maintenance are carried out.
• Monitor IT security, antivirus protection, and access controls.
• Coordinate with external IT vendors and service providers for maintenance and technical support.
• Support the IT requirements of meetings, events, and daily property operations.
• Assist with IT projects, system upgrades, installations, and improvements.
• Identify technology requirements and recommend practical solutions.

Skills

IT Support

Networking

Infrastructure

Microsoft 365

Problem-solving

Communication

Vendor coordination

Organised

Job description

Komune Care in Cheras seeks an Assistant IT Manager to manage day-to-day IT operations, ensure systems and networks run smoothly, and support all departments in a fast-paced hospitality environment.

The ideal candidate has 3–5 years of relevant IT experience, solid knowledge of Microsoft 365 and networking, and strong problem-solving and communication skills. Willingness to work shifts when required is a plus.