IT Officer

AUSTIN LEISURE SDN. BHD.; Johor Bahru; On-site; MYR 33,000 - 58,000; Full time

Benefits offered by this job

Medical

Parking

Sports

Job summary

Austin Leisure Sdn Bhd is seeking an IT support professional to assist in day-to-day IT operations within a property development and management company. You will help with system monitoring, troubleshooting, hardware and software management, and IT inventory upkeep.

The role also covers data management, analytics, and IT performance reporting to ensure smooth office operations and timely IT services for tenants and staff.

Qualifications

• Strong technical understanding of IT systems, networking, and software tools.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Excellent problem-solving and interpersonal skills.
• Effective communication in English and Bahasa Malaysia.

Responsibilities

• Assist in IT operations, including system monitoring and troubleshooting
• Support hardware/software management, license renewals, and system maintenance schedules
• Maintain IT inventory records and assist in procurement or vendor coordination
• Provide basic troubleshooting or elevate technical issues
• Assist in data management, analytics, and preparation of IT performance reports
• Coordinate IT setup for new employees and assist in system onboarding
• Coordinate communication between departments for IT related matters
• Ensure smooth day to day office operations for the IT departments
• Suggest new methods or ideas to improve work efficiency and reduce unnecessary time expenditure
• Draft, edit, and format documents, presentations, reports and other material as required

Skills

IT systems knowledge

Interpersonal skills

Problem solving

English & Bahasa Malaysia

Education

Diploma/Degree in IT or related field

Tools

IT management systems

Job description

This role involves supporting IT operations within a property development and management company. You will assist in system monitoring, troubleshooting, hardware and software management, IT inventory maintenance, and coordination of IT setup for new employees. You will also support data management, analytics, and IT performance reporting while ensuring smooth day-to-day office operations for the IT department.

Key responsibilities

• Assist in IT operations, including system monitoring and troubleshooting
• Support hardware/software management, license renewals, and system maintenance schedules
• Maintain IT inventory records and assist in procurement or vendor coordination
• Provide basic troubleshooting or elevate technical issues
• Assist in data management, analytics, and preparation of IT performance reports
• Coordinate IT setup for new employees and assist in system onboarding
• Coordinate communication between departments for IT related matters
• Ensure smooth day to day office operations for the IT departments
• Suggest new methods or ideas to improve work efficiency and reduce unnecessary time expenditure
• Draft, edit, and format documents, presentations, reports and other material as required

About you

• Diploma/Degree in Information Technology, Computer Science, Business Administration, or a related field (fresh graduates welcome with training provided)
• Committed, energetic and have a pleasant personality
• Strong technical understanding of IT systems, networking, and software tools
• Discretion in handling confidential information
• Proficiency in Microsoft Office Suite, Google Workspace and IT management systems
• Strong interpersonal skills
• Excellent problem-solving skills and a patient, empathetic approach to conflict resolution
• Able to communicate effectively in English and Bahasa Malaysia
• Proficiency in an additional language is an added advantage
• Medical
• Parking
• Sports

About us

Austin Leisure Sdn Bhd is a subsidiary company to Austin Heights Group, an established property development and property management company involved in residential, commercial, and hospitality operations. We are committed to maintaining high standards in property management, facilities maintenance, and customer service. With a dedicated team and growing portfolio, Austin Heights Group continues to focus on delivering quality services, maintaining safe and well-managed environments, and creating positive experiences for tenants, guests, and the community. We believe in building a supportive and professional working environment where employees can grow and contribute to the continued success of the organization.