IT Lead Gen Executive - Cantonese Speaker (Hybrid)

Teleperformance Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Benefits offered by this job

Performance incentives

Hybrid work model

Training & development

Health & wellness

Employee discounts

Job summary

Teleperformance Malaysia Sdn Bhd in Kuala Lumpur is hiring an IT Lead Gen Executive to generate qualified IT leads in Cantonese, with hybrid working options. You will research targets, run outbound campaigns via email, phone and social media, and hand off high-quality prospects to the sales team.

The role requires Cantonese fluency, English proficiency, and proven lead generation or sales development experience in IT or tech.

Qualifications

• Cantonese fluency with strong written and verbal communication in Cantonese and English.
• Proven lead generation or sales development experience in IT/tech.
• Experience with CRM systems and lead generation tools.
• Ability to work independently in a hybrid/remote setup and meet targets.

Responsibilities

• Identify, research and develop targeted IT client lists and decision-makers.
• Execute outbound campaigns via email, phone and social media in Cantonese.
• Qualify leads and pass qualified prospects to the sales team with context.
• Maintain accurate CRM records of activities and outcomes.
• Collaborate with sales/marketing to refine targeting and improve conversions.
• Monitor campaign metrics and report on lead generation results.
• Follow up with prospects to nurture relationships through the pipeline.
• Stay informed on IT industry trends and APAC market developments.
• Optimize lead Gen processes based on data analysis and feedback.

Job description

IT Lead Gen Executive - Cantonese Speaker (Hybrid)

TP Malaysia is seeking an IT Lead Gen Executive - Cantonese Speaker to join our dynamic Digital & Search Marketing team. This is a full-time position based in Kuala Lumpur with work-from-home flexibility. As an IT Lead Generation Executive, you will play a crucial role in generating qualified leads for IT solutions and services, leveraging your Cantonese language proficiency to engage with target audiences in the Asia-Pacific region. This position is integral to our growth strategy, directly contributing to revenue generation and business expansion within the technology sector.

Key responsibilities

• Identify, research and develop targeted lists of potential IT clients and decision-makers using various digital platforms and databases
• Execute outbound lead generation campaigns via email, phone and social media, utilising Cantonese language capabilities to engage Cantonese-speaking prospects
• Qualify leads based on predefined criteria and pass them to the sales team with detailed information and context
• Maintain accurate records of all lead generation activities, interactions and outcomes in the CRM system
• Collaborate with the sales and marketing teams to refine targeting strategies and improve conversion rates
• Monitor campaign performance metrics and provide regular reports on lead generation activities and results
• Conduct follow-up communications with prospects to nurture relationships and move them through the sales pipeline
• Stay informed of industry trends, competitor activities and market developments within the IT sector
• Optimise lead generation processes and strategies based on data analysis and feedback

What we're looking for

• Fluent Cantonese speaker with excellent written and verbal communication skills in both Cantonese and English
• Proven experience in lead generation, business development or sales development roles, preferably within the IT or technology sector
• Strong understanding of digital marketing channels, including email marketing, social media and search engine marketing
• Excellent research and analytical skills with the ability to identify qualified prospects and decision-makers
• Proficiency in using CRM systems and lead generation tools to manage and track prospects
• Ability to work independently in a work-from-home environment while maintaining productivity and meeting targets
• Strong organisational and time management skills with the ability to manage multiple campaigns simultaneously
• A results-driven mindset with a focus on achieving lead generation targets and KPIs
• Familiarity with IT solutions, products or services is highly desirable
• Knowledge of the Cantonese-speaking markets in Asia-Pacific is a significant advantage

What we offer

• We offer a competitive salary package, performance-based incentives and opportunities for career advancement within a global organisation.
• Our work-from-home arrangement provides flexibility and work-life balance, allowing you to manage your professional and personal commitments effectively.
• We provide comprehensive training and support to help you succeed in your role, along with access to career development programmes and continuous learning opportunities.
• Additional benefits include health and wellness initiatives, employee discounts and a supportive team environment where your contributions are recognised and rewarded.

About us

TP Malaysia is a leading global provider of digital customer experience and business process services. As part of the Teleperformance Group, we deliver innovative solutions across multiple channels and industries, serving Fortune 500 companies and ambitious digital-native businesses worldwide. We are committed to creating meaningful employment opportunities and fostering a culture of excellence, innovation and customer-centricity. With a presence in over 80 countries, we leverage advanced technology, skilled talent and best-in-class processes to help our clients succeed in an increasingly digital world. Our mission is to deliver exceptional value to clients whilst providing a rewarding workplace for our employees.