IT & Facilities Operations Lead

M STUD INDUSTRIES SDN. BHD.; Ulu Tiram; On-site; MYR 36,000 - 60,000; Full time

Job summary

M STUD INDUSTRIES SDN. BHD. is seeking an IT Support/Administrator to manage and support our IT infrastructure at the Ulu Tiram location. You will handle servers, desktops, networking gear, and user support to keep operations running smoothly.

Role requires a Diploma or higher in IT and a minimum of 3 years IT experience, with familiarity in Windows Server, Fortinet, Synology, cPanel or WordPress. Five‑day work week; travel within Johor, Malaysia, and Singapore may be needed.

Qualifications

• Diploma or higher in IT or related field.
• Minimum 3 years IT experience.
• Experience with Windows Server, Fortinet, Synology, cPanel or WordPress preferred.

Responsibilities

• Manage and support IT infrastructure including servers, desktops, laptops, printers, switches, routers, firewalls, Wi‑Fi, and other office IT equipment.
• Diagnose and resolve IT issues such as internet connectivity, intranet access, email problems, and software installation.
• Install, configure, upgrade, and maintain hardware and software to ensure optimal performance and minimal downtime.
• Support employee onboarding and offboarding processes, including workstation setup and email/tool configuration.
• Deliver timely and effective technical support to staff and maintain server room housekeeping.
• Travel within Johor, Malaysia, and Singapore as required.

Skills

IT support

Network troubleshooting

System administration

Education

Diploma or higher in IT

Tools

Windows Server

Fortinet

Synology

cPanel

WordPress

Job description

M STUD INDUSTRIES SDN. BHD. is seeking an IT Support/Administrator to manage and support our IT infrastructure at the Ulu Tiram location. You will handle servers, desktops, networking gear, and user support to keep operations running smoothly.

Role requires a Diploma or higher in IT and a minimum of 3 years IT experience, with familiarity in Windows Server, Fortinet, Synology, cPanel or WordPress. Five‑day work week; travel within Johor, Malaysia, and Singapore may be needed.