IT & Facilities /Executive (Ulu Tiram)

M STUD INDUSTRIES SDN. BHD.; Ulu Tiram; On-site; MYR 36,000 - 60,000; Full time

Job summary

M STUD INDUSTRIES SDN. BHD. is seeking an IT Support/Administrator to manage and support our IT infrastructure at the Ulu Tiram location. You will handle servers, desktops, networking gear, and user support to keep operations running smoothly.

Role requires a Diploma or higher in IT and a minimum of 3 years IT experience, with familiarity in Windows Server, Fortinet, Synology, cPanel or WordPress. Five‑day work week; travel within Johor, Malaysia, and Singapore may be needed.

Qualifications

• Diploma or higher in IT or related field.
• Minimum 3 years IT experience.
• Experience with Windows Server, Fortinet, Synology, cPanel or WordPress preferred.

Responsibilities

• Manage and support IT infrastructure including servers, desktops, laptops, printers, switches, routers, firewalls, Wi‑Fi, and other office IT equipment.
• Diagnose and resolve IT issues such as internet connectivity, intranet access, email problems, and software installation.
• Install, configure, upgrade, and maintain hardware and software to ensure optimal performance and minimal downtime.
• Support employee onboarding and offboarding processes, including workstation setup and email/tool configuration.
• Deliver timely and effective technical support to staff and maintain server room housekeeping.
• Travel within Johor, Malaysia, and Singapore as required.

Skills

IT support

Network troubleshooting

System administration

Education

Diploma or higher in IT

Tools

Windows Server

Fortinet

Synology

cPanel

WordPress

Job description

Manage and support IT infrastructure, including servers, desktops, laptops, printers, switches, routers, firewalls, Wi-Fi, and other office IT equipment.

Diagnose and resolve IT issues such as internet connectivity, intranet access, email problems, software installation, and other technical challenges.

Install, configure, upgrade, and maintain hardware and software to ensure optimal performance and minimize downtime.

Support employee onboarding and offboarding processes, including workstation setup, hardware/software deployment, and email and communication tool configuration.

Deliver timely and effective technical support to staff, minimizing operational disruptions.

Maintain the IT server room and ensure proper housekeeping.

Facilities Responsibilities – Daily Operations:

Oversee maintenance and upkeep of office premises, including security guard posts, worker hostels, machinery, tools, and equipment.

Work with relevant departments to source vendors or contractors for maintenance and repairs; review and compare quotations before submitting recommendations to Management.

Coordinate installation, maintenance, servicing, and repair activities for office facilities, machinery, and equipment with internal departments and external service providers.

Ensure office facilities, machinery, and equipment comply with all legal and regulatory requirements.

Maintain accurate records and filing systems for all maintenance and repair work.

Administrative Support:

Assist with general office administrative tasks as needed.

Other Responsibilities:

Undertake ad hoc duties and organizational projects as assigned.

Job Requirements:

Diploma or higher, preferably in IT or a related field.

Minimum of 3 years relevant IT experience.

Experience with Windows Server, Fortinet, Synology, cPanel, WordPress, or similar systems is preferred.

Five-day work week.

Willingness to travel within Johor, Malaysia, and Singapore.

Work location: Ulu Tiram.

Personal Qualities:

Passionate and highly motivated about work.

Eager to learn and committed to professional growth.

Responsible and takes ownership of assigned tasks.

Maintains a positive and adaptable attitude when facing work and life challenges.

Collaborative team player who values and respects teamwork.

Job Types: Full-time, Permanent