IT Executive (Systems & Administration)

Gamut Pro Sdn. Bhd.; Johor Bahru; On-site; MYR 60,000 - 72,000; Full time

Job summary

Gamut Pro Sdn. Bhd. in Johor Bahru, Malaysia is seeking an IT generalist to support, administer, and develop IT systems and digital infrastructure. The role blends IT support, server management, application development, and essential office administration.

Fresh graduates are welcome. You will work with Microsoft 365, DNS/Cloudflare, and AI-enabled workflows while contributing proactive solutions and continuous improvement across the IT landscape.

Qualifications

• Degree or above in IT, CS, SE, IS or related field.
• Fresh graduates welcome to apply.
• Knowledge of Microsoft 365 administration, IT troubleshooting, and basic cybersecurity.
• Basic programming knowledge and interest in application development.
• Familiarity with databases, website management, DNS, or Cloudflare is an advantage.
• Interest in AI technologies, automation, and digital solutions.
• Strong problem-solving, communication, and organizational skills.
• Proactive, responsible, independent, and willing to learn.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Provide technical support and troubleshoot hardware, software, network, and email issues.
• Administer Microsoft 365, including user accounts, Outlook, SharePoint, OneDrive, and Teams.
• Manage user access, email tracing, security settings, and system configurations.
• Monitor IT security, system performance, data backup, and recovery procedures.
• Maintain IT documentation and coordinate with external technical support when required.
• Design, develop, and implement applications to improve operational efficiency and workflows.
• Apply programming skills to create flexible, customized solutions and enhance existing systems.
• Manage domain and DNS configurations, including Cloudflare.
• Monitor website, hosting, and server performance, and coordinate troubleshooting with external service providers.
• Set up IT equipment and support employee onboarding and offboarding.
• Identify potential equipment issues and recommend preventive maintenance.
• Coordinate IT purchasing, servicing, repairs, and maintenance with external suppliers.
• Monitor software licences, subscriptions, warranties, and renewals.
• Maintain IT equipment inventory and service records.

Skills

Microsoft 365 admin

IT troubleshooting

Cybersecurity basics

Programming basics

Application development

DNS/Cloudflare

Website management

AI/Automation

Digital solutions

Problem-solving

Communication

Organizational skills

English

Bahasa Malaysia

Education

Degree or above in IT/CS/SE/IS or related field

Job description

Join our IT team and contribute your knowledge, skills, and ideas to develop and improve the Company's IT systems and digital infrastructure.

The role combines IT support, system administration, application development, and general office administration. We welcome proactive individuals who enjoy solving problems, exploring new technologies, and contributing innovative solutions.

Key Responsibilities

1. IT Support, Microsoft 365 Administration & Security

Provide technical support and troubleshoot hardware, software, network, and email issues.

Administer Microsoft 365, including user accounts, Outlook, SharePoint, OneDrive, and Teams.

Manage user access, email tracing, security settings, and system configurations.

Monitor IT security, system performance, data backup, and recovery procedures.

Maintain IT documentation and coordinate with external technical support when required.

2. Application Development, Website & Server Management

Design, develop, and implement applications to improve operational efficiency and workflows.

Apply programming skills to create flexible, customized solutions and enhance existing systems.

Manage domain and DNS configurations, including Cloudflare.

Monitor website, hosting, and server performance, and coordinate troubleshooting with external service providers.

Set up IT equipment and support employee onboarding and offboarding.

Identify potential equipment issues and recommend preventive maintenance.

Coordinate IT purchasing, servicing, repairs, and maintenance with external suppliers.

Monitor software licences, subscriptions, warranties, and renewals.

Maintain IT equipment inventory and service records.

4. General Administration & Office Coordination

Coordinate meetings, schedules, minutes, and action items using AI-assisted applications and digital tools.

Explore and implement AI solutions to improve administrative efficiency.

Monitor office invoices, utility bills, and service payments through the Company's accounting system.

Coordinate office cleaning, maintenance, and external service providers.

Maintain company asset and uniform inventory records.

Assist with general administration, documentation, and coordination with Management and the Director.

Qualifications & Requirements

Degree or above in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field.

Fresh graduates are encouraged to apply.

Knowledge of Microsoft 365 administration, IT troubleshooting, and basic cybersecurity.

Basic programming knowledge and an interest in application development.

Familiarity with databases, website management, DNS, or Cloudflare is an advantage.

Interest in AI technologies, automation, and digital solutions.

Strong problem-solving, communication, and organizational skills.

Proactive, responsible, independent, and willing to learn.

Good command of English and Bahasa Malaysia.

Why Join Us?

Grow with us, contribute your ideas, and help shape our Company's IT future.

Be part of a growing IT team where your knowledge, creativity, and initiative matter. Gain hands‑on experience, develop your technical capabilities, and take ownership of meaningful projects.

We offer opportunities to grow beyond a supporting role, contribute your ideas, and play an active part in shaping the Company's IT systems, digital solutions, and future direction.