IT Executive - Networking

IBroad Solutions; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

IBroad Solutions is seeking an IT Executive – Networking to manage the hotel2 network infrastructure and ensure reliable connectivity across guest and operational areas. The role will support day-to-day networking, troubleshooting, network security, guest Wi‑Fi, and connectivity for critical hotel systems and technologies used in PMS, POS, CCTV, VoIP, and more.

3–5 years of IT/networking experience in a hotel or hospitality setting is preferred, with hands‑on knowledge of TCP/IP, DNS, DHCP,

Qualifications

• 3–5 years of experience in IT/networking support.
• Good knowledge of TCP/IP, DNS, DHCP, VLAN, VPN, LAN/WAN, and Wi‑Fi.
• Hands‑on experience with switches, routers, firewalls, and access points.
• Experience with network monitoring and troubleshooting tools.
• Good understanding of IT and network security.
• Strong troubleshooting and problem‑solving skills.
• Good communication and coordination skills for working with hotel staff, ISPs, and external vendors.
• Experience in a hotel or hospitality environment is preferred.
• Exposure to PMS, POS, CCTV, VoIP, and other hotel technology systems is an advantage.

Responsibilities

• Manage and maintain LAN, WAN, Wi‑Fi, switches, routers, firewalls, and access points.
• Monitor network performance, bandwidth utilization, and connectivity.
• Configure and troubleshoot network devices.
• Ensure reliable connectivity across guest rooms, lobby, restaurants, meeting rooms, offices, and back‑office areas.
• Maintain IP addressing, VLANs, network diagrams, and network documentation.
• Ensure stable and high‑speed Wi‑Fi connectivity for hotel guests.
• Monitor and troubleshoot guest Wi‑Fi issues.
• Support network connectivity for PMS, POS, CCTV, access‑control systems, telephones/VoIP, printers, and other hotel technology.
• Implement and maintain firewall and network security policies.
• Diagnose and resolve network outages, slow connectivity, Wi‑Fi issues, and hardware failures.

Skills

TCP/IP

DNS

DHCP

VLAN

VPN

LAN/WAN

Wi‑Fi

Troubleshooting

Network monitoring

Communication

Coordination

Tools

Wireshark

Job description

We are looking for an IT Executive – Networking to manage and maintain the hotel's network infrastructure and ensure reliable connectivity across guest and operational areas. The role will support day-to-day networking, troubleshooting, network security, guest Wi‑Fi, and connectivity for critical hotel systems.

Key responsibilities

Manage and maintain LAN, WAN, Wi‑Fi, switches, routers, firewalls, and access points.

Monitor network performance, bandwidth utilization, and connectivity.

Configure and troubleshoot network devices.

Ensure reliable connectivity across guest rooms, lobby, restaurants, meeting rooms, offices, and back‑office areas.

Maintain IP addressing, VLANs, network diagrams, and network documentation.

Ensure stable and high‑speed Wi‑Fi connectivity for hotel guests.

Monitor and troubleshoot guest Wi‑Fi issues.

Support network connectivity for PMS, POS, CCTV, access‑control systems, telephones/VoIP, printers, and other hotel technology.

Implement and maintain firewall and network security policies.

Diagnose and resolve network outages, slow connectivity, Wi‑Fi issues, and hardware failures.

About you

3–5 years of experience in IT/networking support.

Good knowledge of TCP/IP, DNS, DHCP, VLAN, VPN, LAN/WAN, and Wi‑Fi.

Hands‑on experience with switches, routers, firewalls, and access points.

Experience with network monitoring and troubleshooting tools.

Good understanding of IT and network security.

Strong troubleshooting and problem‑solving skills.

Good communication and coordination skills for working with hotel staff, ISPs, and external vendors.

Experience in a hotel or hospitality environment is preferred.

Exposure to PMS, POS, CCTV, VoIP, and other hotel technology systems is an advantage.