Hotel Network Engineer & IT Connectivity Lead

IBroad Solutions; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

IBroad Solutions is seeking an IT Executive – Networking to manage the hotel2 network infrastructure and ensure reliable connectivity across guest and operational areas. The role will support day-to-day networking, troubleshooting, network security, guest Wi‑Fi, and connectivity for critical hotel systems and technologies used in PMS, POS, CCTV, VoIP, and more.

3–5 years of IT/networking experience in a hotel or hospitality setting is preferred, with hands‑on knowledge of TCP/IP, DNS, DHCP,

Qualifications

• 3–5 years of experience in IT/networking support.
• Good knowledge of TCP/IP, DNS, DHCP, VLAN, VPN, LAN/WAN, and Wi‑Fi.
• Hands‑on experience with switches, routers, firewalls, and access points.
• Experience with network monitoring and troubleshooting tools.
• Good understanding of IT and network security.
• Strong troubleshooting and problem‑solving skills.
• Good communication and coordination skills for working with hotel staff, ISPs, and external vendors.
• Experience in a hotel or hospitality environment is preferred.
• Exposure to PMS, POS, CCTV, VoIP, and other hotel technology systems is an advantage.

Responsibilities

• Manage and maintain LAN, WAN, Wi‑Fi, switches, routers, firewalls, and access points.
• Monitor network performance, bandwidth utilization, and connectivity.
• Configure and troubleshoot network devices.
• Ensure reliable connectivity across guest rooms, lobby, restaurants, meeting rooms, offices, and back‑office areas.
• Maintain IP addressing, VLANs, network diagrams, and network documentation.
• Ensure stable and high‑speed Wi‑Fi connectivity for hotel guests.
• Monitor and troubleshoot guest Wi‑Fi issues.
• Support network connectivity for PMS, POS, CCTV, access‑control systems, telephones/VoIP, printers, and other hotel technology.
• Implement and maintain firewall and network security policies.
• Diagnose and resolve network outages, slow connectivity, Wi‑Fi issues, and hardware failures.

Skills

TCP/IP

DNS

DHCP

VLAN

VPN

LAN/WAN

Wi‑Fi

Troubleshooting

Network monitoring

Communication

Coordination

Tools

Wireshark

Job description

IBroad Solutions is seeking an IT Executive – Networking to manage the hotel2 network infrastructure and ensure reliable connectivity across guest and operational areas. The role will support day-to-day networking, troubleshooting, network security, guest Wi‑Fi, and connectivity for critical hotel systems and technologies used in PMS, POS, CCTV, VoIP, and more.

3–5 years of IT/networking experience in a hotel or hospitality setting is preferred, with hands‑on knowledge of TCP/IP, DNS, DHCP,