IT Executive

Mampuai; Selangor; On-site; MYR 27,900 - 39,060; Full time

Job summary

Mampuai in Malaysia is looking for a Junior IT Executive to support the IT team in managing computer systems and providing technical assistance. The ideal candidate will gain hands-on experience in IT operations, website development, and basic AI automation tasks.

Responsibilities include assisting in software installation, troubleshooting technical issues, and collaborating with senior IT staff. A diploma or Bachelor's degree in Computer Science or related field is required.

Qualifications

• Basic understanding of computer hardware, operating systems, and software applications.
• Eagerness to learn and develop technical skills in IT operations and support.
• Ability to work effectively in a team environment and collaborate with colleagues.

Responsibilities

• Assist in installing, configuring, and maintaining software and website.
• Provide technical support to end users by troubleshooting hardware and software issues.
• Collaborate with senior IT staff to understand business requirements.

Skills

Technical support

Problem-solving skills

Communication skills

Basic AI automation

Education

Diploma or Bachelor's degree in Computer Science or related field

Tools

Operating systems

Software applications

Job description

As a Junior IT Executive, you will support the IT team in managing and maintaining the company's computer systems, providing technical assistance to users, and assisting in website development and basic AI automation tasks. This role is ideal for individuals looking to gain hands-on experience in IT operations and learn about various aspects of computer engineering and technology.

Responsibilities

• Assist in installing, configuring, and maintaining software, website and technical issues.
• Provide technical support to end users by troubleshooting hardware and software issues.
• Assist in monitoring system performance and ensuring the security and reliability of IT systems.
• Collaborate with senior IT staff to understand business requirements and propose technical solutions.
• Support website development activities, including content updates, website maintenance, and basic design tasks.
• Learn and assist in implementing basic AI automation tasks, such as data entry automation or simple chatbot development.
• Assist in the documentation of IT processes, procedures, and user manuals.
• Participate in IT projects and initiatives under the guidance of senior IT personnel.
• Stay updated with industry trends and technologies related to computer engineering and IT.

What we’re looking for

• Diploma or Bachelor's degree in Computer Science, Information Technology, or related field.
• Basic understanding of computer hardware, operating systems, and software applications.
• Eagerness to learn and develop technical skills in IT operations and support.
• Strong problem-solving skills and attention to detail.
• Good communication and interpersonal skills.
• Ability to work effectively in a team environment and collaborate with colleagues.
• Willingness to adapt and take on new challenges in the IT field.