IT Executive

Maritime Institute of Malaysia (MIMA); Kuala Lumpur; On-site; MYR 36,000 - 72,000; Full time

Job summary

Maritime Institute of Malaysia (MIMA) invites applications for an IT Executive to manage ICT assets and provide comprehensive IT support across the organisation. The role focuses on maintaining IT infrastructure, ensuring system reliability and implementing security measures to safeguard data and systems.

Key duties include asset management, hardware/software support, server and network administration, and IT security.

Qualifications

• Bachelor’s degree in IT/CS/IS or related field.
• Minimum 2 years IT support, infrastructure management or network administration experience.
• Practical knowledge of computer hardware, operating systems, software installation, network configuration and structured cabling.
• Knowledge of server administration, databases, email systems, IT security and data recovery.

Responsibilities

• Manage ICT assets: computers, laptops, printers, software and IT equipment with proper maintenance and inventory records.
• Install, configure, maintain and troubleshoot computer hardware, software and peripheral devices.
• Administer servers, databases, corporate email systems and other IT applications to ensure system availability.
• Maintain LAN/WAN connectivity and network devices with structured cabling.
• Diagnose and resolve technical issues involving IT equipment, systems and network connectivity within established timelines.
• Implement ICT security measures, system backups and recovery procedures, and access controls to safeguard data and systems.
• Manage IT support requests per SOPs and maintain records of activities.
• Evaluate IT requirements and recommend technologies or infrastructure improvements to boost efficiency.

Skills

Network configuration

Structured cabling

IT support

Server administration

Information security

Analytical skills

Communication skills

Education

Bachelor's Degree in Information Technology, Computer Science, Information Systems or related field

Job description

The IT Executive manages ICT assets and provides comprehensive IT support across the organisation. This role is responsible for maintaining IT infrastructure, ensuring system reliability, and implementing security measures to safeguard organisational data and systems.

Key responsibilities

• Manage ICT assets, including computers, laptops, printers, software and other IT equipment, ensuring proper maintenance and inventory records
• Install, configure, maintain and troubleshoot computer hardware, software and peripheral devices
• Administer servers, databases, corporate email systems and other IT applications to ensure system availability and reliability
• Maintain network infrastructure, including LAN/WAN connectivity, network devices and structured network cabling
• Diagnose and resolve technical issues involving IT equipment, systems and network connectivity within established timelines
• Implement ICT security measures, system backup and recovery procedures, and appropriate access controls to safeguard organisational data and systems
• Manage IT support requests in accordance with established standard operating procedures (SOPs) and maintain records of technical support activities
• Evaluate IT requirements and recommend suitable technologies or infrastructure improvements to enhance operational efficiency

About you

• Bachelor's Degree in Information Technology, Computer Science, Information Systems or a related field
• Minimum of two (2) years of relevant working experience in IT technical support, infrastructure management or network administration
• Practical knowledge of computer hardware, operating systems, software installation, network configuration and structured network cabling
• Knowledge of server administration, database management, email systems, IT security and data recovery
• Strong analytical and problem-solving skills, with the ability to manage technical tasks independently and prioritise work effectively
• Good communication skills, integrity and a strong sense of responsibility when handling user support and confidential information