IT Command Centre Lead — 24/7 Operations

AIA Digital+; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

AIA Digital+ in Kuala Lumpur is hiring for an IT Operations role requiring expertise in system monitoring, change management, and documentation maintenance. The successful candidate will work in shifts to ensure the operational continuity of the IT Command Centre.

You will need a Bachelor's degree in Information Technology, 5 years of relevant experience, and strong communication skills. IT certifications are a plus.

Qualifications

• 5 years of experience in IT Operations with a focus on System Operations.
• Ability to work under pressure to resolve technical issues.

Responsibilities

• Monitor IT infrastructure including servers, networks, and applications.
• Perform routine system checks and maintenance for optimal functionality.
• Support batch job execution, troubleshooting errors.
• Execute change management procedures with proper documentation.
• Maintain documentation for system operations.

Skills

Application monitoring tools

Batch processing systems

Patch management

Network monitoring tools

Analytical skills

Communication skills

Education

Bachelor's degree in Information Technology or related discipline

ITIL certification

CompTIA certification

Job description

AIA Digital+ in Kuala Lumpur is hiring for an IT Operations role requiring expertise in system monitoring, change management, and documentation maintenance. The successful candidate will work in shifts to ensure the operational continuity of the IT Command Centre.

You will need a Bachelor's degree in Information Technology, 5 years of relevant experience, and strong communication skills. IT certifications are a plus.