IT Business Analyst

B2B FinPal Sdn Bhd; Petaling Jaya; On-site; MYR 48,000 - 72,000; Full time

Job summary

B2B FinPal Sdn. Bhd. is seeking a capable professional to support business analysis and project delivery within our growing fintech team in Malaysia.

You will liaise with business users to understand requirements, draft specifications, monitor issues, and ensure timely resolution while coordinating with both business and technical teams. Responsibilities include preparing reports, leading testing efforts, and assisting in user training and presentations as required.

Qualifications

• Must have at least 1 year of experience in similar role.
• Excellent written and oral communication in English and Mandarin.
• Ability to work with team and meet tight deadlines.
• Self-motivated with ownership of each project.

Responsibilities

• Liaises with the business team to understand issues, processes and requirements.
• Assists in preparing and reviewing business processes and functional specs.
• Assist in reports, tracks, and monitors issues raised by business users and ensures timely resolution.
• Communicates with business users, manages expectations and deliverables.
• Works with the technical team to ensure delivery according to schedule.
• Leads testing efforts and documents all business documents.
• Assists in user training and presentations as required.

Skills

Communication

English & Mandarin

Teamwork

Problem-solving

Ownership

Education

Bachelor’s Degree

Post Graduate Diploma

Professional Degree

Equivalency

Job description

B2B FinPal Sdn. Bhd. is a subsidiary of B2B Commerce Sdn Bhd (“B2B Commerce”) and represents one of the six successful applicants granted a license by Securities Commission Malaysia to operate a Peer-to-Peer (P2P) Investment Platform.

Its parent company, B2B Commerce, has been established since 1999, providing cloud-based Internet commerce technologies to create a collaborative platform for business supply chains. B2B Commerce now represents the largest B2B service provider for the retail industry in South East Asia region, with regional presence in Malaysia, Thailand, Indonesia, China, Cambodia, and Vietnam.

In line with our new business expansion in the fintech industry for the South East Asia region, we are seeking a suitable qualified candidate to grow together with us.

Job Responsibilities

• Liaises with the business team to understand the business issues, processes, and organisation requirements.
• Assists in preparing and reviewing the business processes, requirements, and functional specifications based on the proposed solutions.
• Assist in reports, tracks, and monitors any issues raised by business users and ensures the issues are resolved in a timely manner.
• Communicates closely with business users manages their expectations, and deliverables.
• Works closely with the technical team to ensure the successful delivery of the projects according to the schedule.
• Assists and leads the testing effort and takes ownership of the documentation of all the business documents.
• Assists in the user training and presentation when required.

Key Attributes

• Able to communicate well with both customers and the internal team
• Objective-oriented and have a sense of ownership for each project
• Treat this as your own business, and contribute ideas and improvements that bring value to the customers

Job Requirements

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent
• Must have at least 1 year of experience in similar role.
• Must have excellent written and oral communication skills in both English and Mandarin to effectively liaise with international customers and internal teams
• Enthusiastic and self-motivated to ensure objectives are always achieved
• Ability to work together with other team members in a team environment
• Strong problem-solving skills
• Ability to work efficiently to meet tight deadlines