IT Business Analyst – FinTech Platform & Stakeholder Liaison

B2B FinPal Sdn Bhd; Petaling Jaya; On-site; MYR 48,000 - 72,000; Full time

Job summary

B2B FinPal Sdn. Bhd. is seeking a capable professional to support business analysis and project delivery within our growing fintech team in Malaysia.

You will liaise with business users to understand requirements, draft specifications, monitor issues, and ensure timely resolution while coordinating with both business and technical teams. Responsibilities include preparing reports, leading testing efforts, and assisting in user training and presentations as required.

Qualifications

• Must have at least 1 year of experience in similar role.
• Excellent written and oral communication in English and Mandarin.
• Ability to work with team and meet tight deadlines.
• Self-motivated with ownership of each project.

Responsibilities

• Liaises with the business team to understand issues, processes and requirements.
• Assists in preparing and reviewing business processes and functional specs.
• Assist in reports, tracks, and monitors issues raised by business users and ensures timely resolution.
• Communicates with business users, manages expectations and deliverables.
• Works with the technical team to ensure delivery according to schedule.
• Leads testing efforts and documents all business documents.
• Assists in user training and presentations as required.

Skills

Communication

English & Mandarin

Teamwork

Problem-solving

Ownership

Education

Bachelor’s Degree

Post Graduate Diploma

Professional Degree

Equivalency

Job description

B2B FinPal Sdn. Bhd. is seeking a capable professional to support business analysis and project delivery within our growing fintech team in Malaysia.

You will liaise with business users to understand requirements, draft specifications, monitor issues, and ensure timely resolution while coordinating with both business and technical teams. Responsibilities include preparing reports, leading testing efforts, and assisting in user training and presentations as required.