IT Business Analyst

Vinda; Klang City; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Medical & insurance

Bonuses

Meal subsidies

Festive cash benefits

Free parking

Job summary

Vinda SEA HQ in Klang (Bandar Bukit Raja) is seeking an IT Business Analyst to support day-to-day application and user support for Demand & Supply Planning, ERP, WMS and TMS. You will serve as Level 1–2 help, train users, and collaborate with vendors to resolve issues and keep operations running smoothly.

In project work, you will capture requirements, assist in change management, and help map as-is and to-be processes across supply chain functions.

Qualifications

• 1–2 years working experience in FMCG/IT consultant industry.
• Experience in application or process management tools such as planning, inventory, purchasing and transport systems.
• Experience analyzing problems with structured approaches; strong communication skills.

Responsibilities

• Day-to-day functional/application support for Demand & Supply Planning, ERP, WMS, and TMS.
• Provide training to end users and Level 1: Servicedesk; escalate to vendors when needed.
• Support local application development and cross-functional supply chain processes.

Skills

IT Business Analyst

FMCG / IT consulting experience

Communication skills

Vendor coordination

Tools

Oracle EBS

WMS

MES

Planning tools

AS/RS technologies

Oracle SQL

MySQL

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Founded in 1985, Vinda is a large-scale hygiene company in Asia integrating R&D, Production and Sales. Vinda is committed to the philosophy of “Healthy Lifestyle Starts with Vinda” and strives to provide high-quality hygiene products and services. Today, Vinda has a total of 12 state-of-the-art production bases, and operating core business segments including tissue, baby care, feminine care, incontinence care, and professional hygiene solutions under key brands Vinda, Tempo, Drypers, Libresse, TENA, Dr. P and Tork. In 2024, Vinda joins RGE, continuing to provide consumers with a wide range of hygiene products and services.

What We Offer

• Comprehensive medical and insurance coverage for you and your dependents, providing greater peace of mind.
• Performance-based bonuses that recognize and reward your contributions.
• Attractive meal subsidies to help reduce your daily expenses.
• Festive cash benefits to celebrate your special festive occasions.
• Free parking for your convenience.

Ready to take your career to the next level?

We're looking for a passionate and driven IT Business Analyst at Vinda SEA HQ located at Bandar Bukit Raja, Klang (next to Setia Alam). If you’re ready to grow, contribute, and make a meaningful impact with a supportive team, we’d love to hear from you.

What You'll Make an Impact?

1.Day-to-Day Functional / Application Support

• Act as the Level 1 & Level 2 Application Support for applications such as Demand & Supply Planning, Enterprise Resource Planning (ERP), Warehouse Management System (WMS) and Transport Management System (TMS)
• Support in building knowledge base with Level 1: Servicedesk.
• Provide training to end users and Level 1: Servicedesk.
• Involve in analyzing problems escalated from Level 1 and finding solution to the problem.
• Involve in working and communicating to Vendor whenever a problem could not be resolved locally.
• Support local application development and support across the product supply, supply chain and commercial processes
• Support business in building Business Continuity Plan.
• Support business Day to Day operation that related to the IT solutions implemented. End to end Supply Chain processes covering the stream from order processing, order fulfilment and logistics and all the way to billing management.

2.Project Based / Change Management

• Facilitate or support workshops or key meetings to capture business requirements and perform as-is analysis, understanding customer and user requirements, their strategies, and their goals.
• Support development of business cases and support the portfolio prioritization process.
• Review and edit requirements, specifications and recommendations related to a proposed solution.
• Participate in transitioning the requirements and use cases to the designers and vendors to ensure a clear and complete understanding of the solution specification.
• Support for implementation of to-be processes, including training delivery.
• Contribute to finding and implementing effective solutions in a matrix organization.
• To review application support incidents and to identify/analyze root causes and be able to provide recommendation/solutioning for continuous improvement.

What Makes You a Great Fit?

• At least 1-2 years working experience in the FMCG / IT consultant industry.
• Experience in application or process / transactional management tool such as Supply & Demand Planning, Production, Warehousing and inventory management, Purchasing and procurement, and Transport Management System.
• Experience of analyzing and breaking down problems and information using a structured approach.
• Experience in Oracle EBS, WMS, MES, Planning tools and AS/RS technologies will be an added advantage.
• Experience in Relational Database Management (i.e. Oracle SQL, PL/SQL Server, MySQL) will be an added advantage.
• Ability to handle ambiguity and multiple activities, quickly shifting from one situation or task to another.
• Strong verbal and written communication skills, including the ability to facilitate meetings.

Disclaimer

By sendingus your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitmentprocesspurpose.Vindawill only collect, use, process or disclose personal information where and when allowed under applicable laws.

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